Matthews Import Center in Vestal including address, phone, dealer reviews, directions, a map, inventory and more

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3013 Vestal Rd
Vestal, NY 13850

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Sales: 607-821-3073

Used Cars: 607-304-4972

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 1:00pm

Reviews of Matthews Import Center

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

308 out of 314 people said they would recommend this dealer

5 (out of 5)

A great exsperience

Reviewed by TomD in NYNovember 25, 2019

My wife and I were shopping for a car to replace out totaled 2016 Prius V. We headed to Vestal to check out Matthews as they sell a few of the brands that we wanted to try out. We had a great experience with a sales rep at their Mitsubishi / VW dealership even though I didn’t fit into most of the cars we looked at. The salesman we were working with recommended we check out their Kia / Subaru store and called ahead for us. Upon arriving we were immediately greeted by Brian Chadwick and I’m happy to say everything worked out great. I explained what we were looking for and he took us to a bunch of vehicles so we could see how I fit into them. Eventually we test drove a 2020 Subaru Outback even though it wasn’t on our list and we loved it. We went back in and did the preliminary paperwork which was painless. There was no pushiness around the optional extras that they offered. Most importantly the price was very fair without having to do any kind of haggling. When all that we could do with Brian was finished for that evening we were passed onto one of the finance people who was also very nice, and again this was completely straight forward. No backroom sales pitches or any other junk that we’ve run into before. We came back the following Thursday to finish all the paperwork and take delivery of out new Outback. The process was very relaxed and if I can be honest, we left without feeling like we’d gone through what I’d call a normal car buying process. This was so far removed from any experience we’ve had in the past, we will definitely be coming back here the next time we need a replacement vehicle. If you’re looking for a car, I’d recommend the trip to Vestal to check them out and I definitely recommend working with Brian Chadwick.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Incomplete/Faulty Repairs

Reviewed by Rebekah in Endicott, New YorkMarch 05, 2019

My vehicle was involved in a MVA, and I chose Matthews Collision and Import Center to complete repairs. Matthews has received full insurance payment for the cost of these repairs, but the repairs to the vehicle are incomplete/faulty. (The vehicle has required >5 follow up appointments for incomplete/faulty repairs since late January.) The vehicle is currently in need of a new heater/fan motor; parts available, but Matthews will not provide a follow up appointment to complete repairs. Efforts to contact the repair shop and management (by phone and in writing) have been ignored, to date.

Customer Service 1

Buying Process N/A

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Patty D'Achille

Reviewed by Patty D'Achille in Whiteny Point, NYMay 01, 2018

I have been a client of the Matthews Auto group for eighteen years. I have always been met with professional and courteous service on every level. I was in the market for a new vehicle. After talking with Mike McNeal and Marvin Potter, I chose a 2018 Outback. I have never owned a vehicle that 'fit me' more than this one. I've always had a great experience at the Subaru store. They are family and treat you as such. Great people, ethical business practices and coffee, tea, soda or water. All with a smile and a hug Thank you.

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Matthews Import Center

At Matthews Import Center, home to Kia, Subaru, and over 100 Pre-Owned Vehicles in Vestal, NY, every new and used vehicle is priced with a low, bottom-line, upfront Matthews One Price.

No Haggling. No Hassle. No Games. Saving for your car is hard...buying it shouldn't be!

Ready to buy? Get a price quote before visiting the dealership.

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