800 Hoosick Rd
Troy, NY 12180

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Sales: 877-732-8335

Used Cars: 888-642-9224

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Subaru of Troy

Overall Rating:

3.8 (out of 5)

87% recommend this dealer

628 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The service department is always very helpful and

Reviewed by WillowDecember 01, 2025

The service department is always very helpful and knowledgeable it is hard to get them on the phone, but in person very helpful.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Willow, thank you for sharing your feedback about our team! We appreciate your patience with our phone lines and look forward to seeing you again at Subaru of Troy! Safe travels!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

It was a pleasant experience, the sales team treated me

Reviewed by dac469October 26, 2025

It was a pleasant experience, the sales team treated me like family, polite and kind I would recommend to others to go there

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We’re so glad you felt like family with our sales team at Subaru of Troy! We appreciate your recommendation and look forward to seeing you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jimmer was awesome and made sure I left with the vehicle

Reviewed by ArcolemanOctober 07, 2025

Jimmer was awesome and made sure I left with the vehicle I actually wanted. He was overall the best experience with a car salesman

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your excellent review. Your feedback is greatly appreciated, and we will be sure to pass it along to Jimmer and the rest of our team. Congratulations on your new vehicle! See you next time at Subaru of Troy!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru of Troy

At Carbone Subaru of Troy we offer you a large selection of Subaru new cars SUVs and other styles that we sell all at affordable prices. Browse through our extensive selection of new inventory including the Subaru Impreza Forester and Legacy as well as other models and if you have any questions please contact us. Remember if you can't find the Subaru you deserve we will find it!

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