800 Hoosick Rd
Troy, NY 12180

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Sales: 877-732-8335

Used Cars: 888-642-9224

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Subaru of Troy

Overall Rating:

3.9 (out of 5)

87% recommend this dealer

632 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Vito was great to work with.

Reviewed by matthewidayJanuary 25, 2026

Vito was great to work with. This is my fifth car from this dealership and every time they have been hassle free, not pushy and a delight to do business with.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your review of Vito and the team, Matthew! We truly appreciate your continued business with us at Subaru of Troy. Our team is happy to provide you with hassle-free services always. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Jayda Carey was outstanding.

Reviewed by Zoom ZoomJanuary 18, 2026

Jayda Carey was outstanding. I spoke with her on the phone and she was professional, efficient, and took great care to deliver outstanding customer service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

We’re happy you enjoyed working with Jayda! We’ll pass along your kind comments to her. Thank you from everyone at Subaru of Troy! We are here when you need us next!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Ecellent customer service.

Reviewed by NKJanuary 06, 2026

Ecellent customer service. Brandon took care of every detail and make the experirnce so easy.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for taking the time to share how you had such an excellent customer service experience here at Subaru of Troy! We are more than glad to hear that Brandon provided you with such a caring and detailed visit. See you next time!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru of Troy

At Carbone Subaru of Troy we offer you a large selection of Subaru new cars SUVs and other styles that we sell all at affordable prices. Browse through our extensive selection of new inventory including the Subaru Impreza Forester and Legacy as well as other models and if you have any questions please contact us. Remember if you can't find the Subaru you deserve we will find it!

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