Romano Subaru in Syracuse including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

960 Hiawatha Blvd
Syracuse, NY 13204

Get Directions

Sales: 315-303-3179

Used Cars: 315-303-3177

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Romano Subaru

Overall Rating:

2.8 (out of 5)

75% recommend this dealer

59 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a 2021 cross trek nothing but problems repair shop

Reviewed by trishd511January 20, 2023

Bought a 2021 cross trek nothing but problems repair shop rude talk down to u never can find the problem have to contact Subaru to get anything covered buyer beware it’s one thing to buy a car but u need good repair shop.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Worst dealership I’ve ever dealt with!

Reviewed by LilyFlowerAugust 26, 2022

Worst dealership I’ve ever dealt with! Save yourself and go to another dealership to buy a car. They lie, don’t honor their word, talk down to you, their paperwork is messy and they hurry you up, claiming they have another client so you can’t read the paperwork which is not what you agreed to prior to him filling out his greasy paperwork! They are snakes and the man I dealt with made me feel very uncomfortable, talked down to me and was extremely disrespectful to me not only as a customer but as a woman! No man should speak to a woman in such a manner! I would highly recommend going elsewhere for your car buying needs! Worst car buying experience of my life and I hope no one else gets robbed and treated the way I did!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My new to me car

Reviewed by Midge from Baldwinsvilee, NYAugust 15, 2022

This was my first time buying a vehicle from Romano Subaru. It was very good from beginning to end. My dad had leased his last vehicle from Romano Toyota, so all I heard were great things. It was a very smooth process. I had just a couple spots to be addressed on the body of the car and my salesman Joe R was awesome and handled them for/with me.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Romano Subaru

Since 1985 Romano Subaru has been selling and servicing vehicles from Cicero Dewitt Cortland Rome Auburn Oswego & the city of Syracuse itself. Just a short drive from Destiny USA and a few miles from the New York State Fairgrounds Romano Subaru is conveniently located close to your home or business. Located just between Interstate 81 & 690 even long distance customers can reach us with the ease of highway driving. Our Subaru service center offers a full range of services available to both Subaru and non-Subaru vehicles. Romano Subaru is your Subaru Love Promise Customer Commitment Award winning dealer.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top