East Hills Subaru of Roslyn

December 26,2025 (Pending Snow Storm) One of the most overused phrases from a car salesperson is : “Our Service Department is the BEST!”. A pending snowstorm, like everyone else I depend on my car too much! Unfortunately, it’s towards the end of the work day and it’s an issue I can’t avoid. We all have certain family and friends that you have on “speed dial”. This is the sentiment I hold for Jamie Nussbaum and his wonderful staff at East Hill Subaru in Roslyn, New York. I made the call and Lisette answered. She immediately understood my issue and responded, “ You know there is a snow storm coming. You need to bring your car here and we’ll take care of it”. Lisette is another example of a true professional that takes great pride in her position. I arrived and was greeted by Service Advisor Justin Peralta. He did the intake and assured me the car would be thoroughly checked out and I would be updated throughout the process. In a short period of time, Lorrie Santiago came to inform me that my car was ready. Lorrie Santiago is always congenial, professional and laser focused on the task at hand. Lorrie’s area is highly efficient, the paperwork and fob were all ready to go. Lorrie informed me of what was completed, asked if I had any questions and personally thanked me for bringing my car to East Hills Subaru. Lorrie is very proud of this organization and it shows every time! Integrity begins at the top! Jamie Nussbaum is an extremely professional individual.His affect is always pensive yet gregarious in nature. Jamie’s attention to detail is reflected in every aspect of his Service Department. The amount of pressure with work orders, pending projects, emergency customer drop-ins could make this Service Department of “FRENETIC HOT ZONE”. However, to the contrary, Jamie’s strong but calming presence guides his ship through another day of success for his entire team. Philip Saccio and Justin Peralta are top Service Advisors. I’ve been most impressed by both of these professionals. These men take their positions most seriously. The initial intakes are thorough, the process is clearly layed out with potential cost and a clear timeline is presented. Philip Saccio and Justin Peralta assure me they are dedicated to success. The man behind the curtain where all the magic happens is Sandro! I call him the “Economist-Master Technician. Sandro always has a smile along with being extremely gifted. His videos that he takes of the work he performs are extremely informative. Sandro will always give suggestions to keep my vehicle at its peak performance. Sandro’s economic background is always integrated into his technical practice. It appears Sandro’s daily mission is to be the best “Economist-Master Technician” every day. Mission Accomplished Sandro! Finally, I have to acknowledge Jamie Nussbaum. He always takes a compliment and deflects to include his team. His conversations with me always demonstrate a pride he has of everyone on his team. I understand his pride in working with these great professionals. My wife Diane and I are most grateful for all you’ve done for our family. Diane and I wish you all the best NEW YEAR 2026 and may God continue to bless each and every one of you! Thank you! P.S. Your Service Department is one of the BEST! Your sales representatives should bring every potential purchaser to see Jamie and the Team. It’s the ultimate closer!

December 26,2025 (Pending Snow Storm) One of the most overused phrases from a car salesperson is : “Our Service Department is the BEST!”. A pending snowstorm, like everyone else I depend on my car too much! Unfortunately, it’s towards the end of the work day and it’s an issue I can’t avoid. We all have certain family and friends that you have on “speed dial”. This is the sentiment I hold for Jamie Nussbaum and his wonderful staff at East Hill Subaru in Roslyn, New York. I made the call and Lisette answered. She immediately understood my issue and responded, “ You know there is a snow storm coming. You need to bring your car here and we’ll take care of it”. Lisette is another example of a true professional that takes great pride in her position. I arrived and was greeted by Service Advisor Justin Peralta. He did the intake and assured me the car would be thoroughly checked out and I would be updated throughout the process. In a short period of time, Lorrie Santiago came to inform me that my car was ready. Lorrie Santiago is always congenial, professional and laser focused on the task at hand. Lorrie’s area is highly efficient, the paperwork and fob were all ready to go. Lorrie informed me of what was completed, asked if I had any questions and personally thanked me for bringing my car to East Hills Subaru. Lorrie is very proud of this organization and it shows every time! Integrity begins at the top! Jamie Nussbaum is an extremely professional individual.His affect is always pensive yet gregarious in nature. Jamie’s attention to detail is reflected in every aspect of his Service Department. The amount of pressure with work orders, pending projects, emergency customer drop-ins could make this Service Department of “FRENETIC HOT ZONE”. However, to the contrary, Jamie’s strong but calming presence guides his ship through another day of success for his entire team. Philip Saccio and Justin Peralta are top Service Advisors. I’ve been most impressed by both of these professionals. These men take their positions most seriously. The initial intakes are thorough, the process is clearly layed out with potential cost and a clear timeline is presented. Philip Saccio and Justin Peralta assure me they are dedicated to success. The man behind the curtain where all the magic happens is Sandro! I call him the “Economist-Master Technician. Sandro always has a smile along with being extremely gifted. His videos that he takes of the work he performs are extremely informative. Sandro will always give suggestions to keep my vehicle at its peak performance. Sandro’s economic background is always integrated into his technical practice. It appears Sandro’s daily mission is to be the best “Economist-Master Technician” every day. Mission Accomplished Sandro! Finally, I have to acknowledge Jamie Nussbaum. He always takes a compliment and deflects to include his team. His conversations with me always demonstrate a pride he has of everyone on his team. I understand his pride in working with these great professionals. My wife Diane and I are most grateful for all you’ve done for our family. Diane and I wish you all the best NEW YEAR 2026 and may God continue to bless each and every one of you! Thank you! P.S. Your Service Department is one of the BEST! Your sales representatives should bring every potential purchaser to see Jamie and the Team. It’s the ultimate closer!

Jesse worked with us to get the car we wanted at a great price. He was super helpful and accommodating and very nice. I highly recommend him.