4400 West Ridge Road
Rochester, NY 14626
Sales: 585-637-7070
Used Cars: 585-637-7070
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 6:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
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Overall Rating:
4.9 (out of 5)
93% recommend this dealer
259 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Exceptional!
Exceptional! I brought my vehicle in on kind of an "emergency" service appt. Battery died late in day prior; had to be jumped by AAA at a friend's home in N. Chili; then hood wouldn't close& had to be secured weith bungee cord. West Herr installed a new battery & fixed the hood latch problem on Saturday; dropped off ~7:45AM; work completed by ~3:30PM. Zoya was pleasant, professional, accommodating - very pleased with service!
Maximum rating = 5
Very pleasurable experience working with Andrea at West
Very pleasurable experience working with Andrea at West Herr. This is the second Subaru I have purchased with her help.
Maximum rating = 5
Service department is great.
Service department is great. The call center is useless. Zoya Anthony is great to work with. She is very knowledgeable and always pleasant. Service Manager, Sean Coddingtoni is also exceptional.
Maximum rating = 5
Here at West Herr Subaru of Rochester, it is our mission to be the automotive home of drivers in the Rochester, NY area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Subaru models, you have your pick of our showroom. Our local dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other dealership in Rochester. West Herr Subaru of Brockport is also by your side whenever you need any car service and repair work done in Brockport.
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