Van Bortel Subaru of Rochester in Rochester including address, phone, dealer reviews, directions, a map, inventory and more

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4211 West Henrietta Road
Rochester, NY 14623

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 6:30am – 8:00pm
Tue 6:30am – 8:00pm
Wed 6:30am – 8:00pm
Thu 6:30am – 8:00pm
Fri 6:30am – 8:00pm
Sat 6:30am – 8:00pm

Reviews of Van Bortel Subaru of Rochester

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

48 out of 49 people said they would recommend this dealer

5 (out of 5)

I trust Van Bortel

Reviewed by Gorgo in Hwenrietta, NYDecember 28, 2020

It is great to be treated with quality care and respect.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

VanBortel Subaru dealership is not very good

Reviewed by FirstTimeatVanB in rochester, nyDecember 22, 2020

Kitty Vanbortel met with me for an hour and instead of asking what could we do better she wanted to excuse the employees actions. Not a place ii would buy from again.

Customer Service 1

Buying Process 5

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Exceptional!

Reviewed by Mark Hull in Brockport, NYDecember 21, 2020

Vanbortel Subaru provides the best in every aspect of owning a vehicle from sales to service, and beyond. I would recommend them without hesitation!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Van Bortel Subaru of Rochester

Van Bortel Subaru has been the most loved (and most loving) Subaru dealership in the Rochester and Finger Lakes region for the past 28 years. As one of the largest Subaru retailers in the nation and the #1 Subaru dealership in New York State, we are excited to open a second location in the area that we've been serving for nearly three decades.

We're all about "LOVE. At 2 Locations" so no matter which location works for you, our love will be the same. We know what our customers want. We know what our customers deserve. It's the Van Bortel experience. It's LOVE. Find it at Van Bortel Subaru of Rochester and Van Bortel Subaru of Victor.

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