3559 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-508-4246

Used Cars: 716-508-4246

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of West Herr Subaru

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

3229 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

We had a very positive experience with Connor Gray and

Reviewed by Linda from Buffalo nyDecember 07, 2025

We had a very positive experience with Connor Gray and West Herr. They were very helpful.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Always informative what they are doing.

Reviewed by Evied79December 03, 2025

Always informative what they are doing. Usually give a time it will be ready n usually atr

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Paul Naum deserves a promotion because he goes out of his

Reviewed by Phil &SallyDecember 02, 2025

Paul Naum deserves a promotion because he goes out of his way to please his customers. Paul was going to give up part of his day off so we could pickup our new car, we changed our schedule so he could enjoy his day off with his family. Paul was more then willing to ask his manager when we asked for things that we wanted. Paul has a really good attitude which makes for a fine employee. Phil & Sally Glow

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About West Herr Subaru

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

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