West Herr Subaru in Orchard Park including address, phone, dealer reviews, directions, a map, inventory and more

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3559 Southwestern Blvd
Orchard Park, NY 14127

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Sales: 716-508-3247

Used Cars: 585-687-4390

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of West Herr Subaru

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

805 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service

Reviewed by Grandma Joyce from Hamburg New York September 18, 2021

Every time I need to take my car in for service I feel like I am treated like a family member. I appreciate that I can feel confident that Mike will take care of me like he would his own mother.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Great service from Paul and the rest of the staff.

Reviewed by Jim and Debbie from Hamburg,NYSeptember 18, 2021

Paul was great. Very patient and answered all our questions. Made sure we ordered the right car for us. Went above and beyond. Thanks for everything.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Good service

Reviewed by Lynn from Buffalo NYSeptember 18, 2021

I dropped my car the night before for a 11:20 appointment, they were able to get it earlier and my car was ready by 11am. Communication is was very good by using text and phone call

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 4

Quality of Repair 4

Maximum rating = 5

About West Herr Subaru

West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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