South Shore Subaru

The most dishonest dealership, I have ever dealt with in my life. I purchased the car on July 14 for my son. They sold me the car illegally without having the proper documentation for me to title the car. I am still waiting to have this car titled. every time I call, they simply say to me we’ll have it next week. If I leave a message, nobody gets back to me. They have left me no other option than to file a complaint with the Attorney General‘s office in New York. The car is sitting in my driveway, I am paying insurance on the car for three months now, and my son cannot drive his car. I have even left messages with Nico Levine general manager twice he has never called me back the third time I called the receptionist went into his office with the phone and told him about the problem I was having he said it’s not his job and then they sent me to another number where nobody answers the phone. It’s sad this company is probably $1 billion company and they’re putting me through this for a $13,000 sale. I wish they would just take the car back give me my money so I could buy my son a car that he can drive.

We recently bought a used Crosstrek and had a great experience working with Ben Sporn. He was incredibly knowledgeable and patient — helping us find the right pre-owned Crosstrek to fit our needs and looking diligently through his inventory until we found the perfect match. His communication was always clear and timely, and he made what can often be a stressful process feel easy and straightforward. From our first conversation to driving off the lot, everything ran smoothly. We’re really happy with both the car and the experience, and we’d absolutely recommend working with him if you’re in the market. He was friendly, honest, and clearly cares about helping people find the right vehicle.

⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Absolutely! Here's an updated version of the review As I had mentioned to Matt Caridi, I am giving 10 stars!!! I had the pleasure of working with two amazing individuals at South Shore Subaru, and I can't express enough how grateful I am for their kindness and professionalism throughout my car-buying process. Matt Caridi is a young and energetic sales associate who was with me every step of the way. From providing detailed insights into the used 2021 Jeep Compass I was interested in, to assisting with the test drive, Matt’s enthusiasm and eagerness to help made the entire experience smooth and enjoyable. He went above and beyond by mentioning the dealer’s Exclusive VIP Plus Program—such a great perk! In addition to helping me with my purchase, Matt also showed great initiative in assisting a friend who was looking for a van for her business. He took the time to search for potential vehicles that would suit her needs, demonstrating his commitment to ensuring customers receive the best service possible. I truly appreciated his positive energy, care, and the effort he put into making sure I had all the information I needed to make an informed decision. His youthful energy was enjoyable! Mr. Anthony Salomone, the Used Car Sales Manager, was an absolute joy to work with. He was incredibly kind and patient, always making sure to offer the best deal possible. At one point, when the numbers weren't aligning, Mr. Salomone went above and beyond to call me back and try to work with me on a deal. Even when I couldn't provide the full payment right away due to circumstances outside of my control, he remained calm and understanding. What really stood out to me was his respect for my decision and faith. When I told him I trusted that the Lord would guide the process, he listened thoughtfully and gave me the space to follow through with my trust. His understanding and sincerity were a true testament to his character. Ultimately, I was able to purchase the car without any hassle, and when I arrived at the dealership to finalize everything, Mr. Salomone was as friendly and accommodating as ever. Even though the car was re-listed at a higher price, he didn’t make me feel pressured or take advantage of the situation. Instead, he simply asked when I would be there to complete the purchase, which made me feel respected and valued as a customer. The whole experience at South Shore Subary was refreshing. Matt and Mr. Salomone made what could have been a stressful process into something truly special. They both went out of their way to ensure that I was comfortable and satisfied, and I am so thankful for their support. Thank you, Matt and Mr. Salomone, for your outstanding service and kindness. I will certainly be recommending this dealership to friends and family. God bless you both!