500 S Broadway
Hicksville, NY 11801

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Sales: 866-479-2953

Used Cars: 888-219-4514

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat 7:30am – 5:00pm

Reviews of Grand Prix Subaru

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I am very DISSAPPOINTED in your Parts Team

Reviewed by William from Enfield, CTOctober 28, 2022

I bought a part (signal lamp) for my Impreza. The part was delivered with a broken piece. I took pictures and ask to return it for a replacement. The parts team were very reluctant to replace this part. I have to contact them several times, from 10/6/22 to 10/26/22 when they finally shipped a replacement. To my surprise, they just returned the broken piece wrapped in several pieces of paper and in a box within a box. This is sheer robbery! How treat a customer who trusts you and try buying from you! Why can't you replace a broken part? I am very disappointed in you guys. Why waste my precious time?

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Please feel free to contact me directly so we can discuss this further. Respectfully, Tom Farrell General Sales Manager 516-822-6800 X203

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best service! Thank you Dan Dangler!

Reviewed by Guadalupe Andino from Copiague NY August 29, 2022

Dan Dengler thank you so much for your attention and professionalism. Thanks to the technicians for their honest work. I had such wonderful experience. I brought in my 2014 outback. Had been previously told it needed a new transmission by different mechanic shops. Technicians a The Grand Prix Subaru actually fixed the problem with a proper transmission and engine oil change.! Thank you all for your honesty!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you very much for taking the time to leave your review. We pride ourselves in providing an exceptional experience to all of our customers at Grand Prix Subaru and greatly appreciate your business. We look forward to providing an exceptional experience to all of your family and friends that you choose to refer to us as well. Respectfully, Tom Farrell General Sales Manager 516-822-6800 X203

Overall Facilities 5

Customer Service 5

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Brian Kochnower is beyond EXCELLENT!

Reviewed by Robert C & TJ from NYAugust 09, 2022

Aside from Brian's fantastic sense of humor he answered all our questions seriously and assured use we made a great choice with the car we chose. He is professional and very thorough with detail before we even asked. We even got a very brief interesting history of Subaru ,well maybe not brief lol. Highly recommend to friends family and even strangers. Thank you Brian! Robert C & TJ

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Thank you very much for taking the time to leave your review. We pride ourselves in providing an exceptional experience to all of our customers at Grand Prix Subaru and greatly appreciate your business. We look forward to providing an exceptional experience to all of your family and friends that you choose to refer to us as well. Respectfully, Tom Farrell General Sales Manager 516-822-6800 X203

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Grand Prix Subaru

Grand Prix Subaru offers America's #1 VIP program including a Free Service loaners Free oil changes Free 24/7 Rescue Express Lane Oil changes and the most convenient service hours in the business. We offer a huge selection of new and certified pre-owned vehicles. So now you know why...now check out our what our customer say after they have purchased from us!! We Will Satisfy You!!

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