3845 West Rd
Cortland, NY 13045

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Sales: 607-218-8689

Used Cars: 607-218-3437

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 12:00pm

Reviews of Royal Nissan-Subaru

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I have been a customer of Royal Auto Group for 5 years

Reviewed by jmcalvo1960 from Groton NYMarch 31, 2025

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and always have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I have been a customer of Royal Auto Group for 5 years

Reviewed by JUAN CALVOMarch 31, 2025

I have been a customer of Royal Auto Group for 5 years now. Just leased my 3rd auto from Royal and always have a great experience. The reason for my great experience is due to one employee ( Salesman) Michael Howell. He is the reason I keep coming back to this dealership. He made my lease return and new lease so easy and hassle free. He is extremely knowledgeable with his products and features. He is not only a professional at his job, but also a kind man and willing to go the extra mile to take care of his customers. If you need or just looking for a new or pre owned vehicle, then this is where you go and who you need to see.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Matt would not work outside the typical sales tactics.

Reviewed by Brian Smith from Cortland, NYJanuary 07, 2025

Matt would not work outside the typical sales tactics. Refuse to talk sales price of vehicle and why price was higher than typical vehicles with more options.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Royal Nissan-Subaru

Your satisfaction is at the top of our short-list of goals. This is why our Chevrolet Subaru Nissan and Buick dealership serves Central New York and carries new / used Chevrolet Subaru Nissan and Buick models.

What's more our commitment to your satisfaction transcends the day you sign for your car loan or vehicle lease. Take our service center for example. Known for consistent do-it-right-the-first-time service it's here for all of your routine maintenance and car repair needs.

What do you say isn't it time you put yourself first?

If you answer yes come to Royal Auto Group for all of your automotive needs!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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