1819 Cropsey Ave
Brooklyn, NY 11214

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Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 3:00pm

Reviews of Bay Ridge Subaru

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

If I could give this review a 0 stars I would.

Reviewed by Sam from Brooklyn, NYDecember 23, 2023

If I could give this review a 0 stars I would. Unbelievably incompetent management that does throws prices out for no reason and does not follow up with their word. Waste my time for 2 days.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Sam, I'm sorry to read about your recent experience. It's important that our customers feel valued and heard, so it's disappointing to learn we didn't meet those expectations in this case. I'd like the opportunity to understand more about what happened here - please consider reaching out directly when you have a moment. Thank you, Thomas Ruggiero - General Manager - 718-234-7960

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

There is Nothing like competent, kind, and knowledgeable

Reviewed by JSD10November 16, 2023

There is Nothing like competent, kind, and knowledgeable help when you are leasing a car! Great service!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your kind words about our team at Bay Ridge Subaru! We strive to provide top-notch service for all of our customers. Thanks for choosing us and enjoy your new lease!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

Great sales people that were attentive and on top of

Reviewed by wmsubaruNovember 13, 2023

Great sales people that were attentive and on top of everything. Went to multiple dealerships and can say without a doubt that Gerald was the best of them all. He was knowledgable and helped me through test driving and made the process of dealing with insurance and financing as painless as possible. 10/10

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're so glad to know that Gerald and our team at Bay Ridge Subaru were able to provide you with a top-notch experience! We strive for excellence in all aspects of the car buying process. Thanks for your kind words—we appreciate it greatly!

Overall Experience 5

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Maximum rating = 5

About Bay Ridge Subaru

The Bay Ridge Subaru Difference...At Bay Ridge Subaru we understand you have choices when selecting your dealership. We are determined to provide you with a memorable purchasing and ownership experience. Here are a few reasons why people choose to do business with Bay Ridge Subaru year after year.

The "One & Only" Subaru Dealer in Brooklyn / Owned and Operated for Over 20 Years / Convenient location - 2 Minutes off the Belt Parkway (exit 5) / Large Selection of New and Pre-owned Vehicles / Service Lounge with WiFi Refreshments Flatscreen / Factory Trained Technicians / Community Minded / ASPCA Partner / Valet Parking.

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