905 State Rt 17
Ramsey, NJ 07446

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 8:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Ramsey Subaru - NJ

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

We have purchased our second Forester from this

Reviewed by Vince from MahwahJanuary 14, 2024

We have purchased our second Forester from this dealership. Their SM Alex was always fair with price. Their service center is very efficient and friendly. One negative is their bundling of service contracts is costly. Otherwise I give it a 4 1/2 stars Vince from Mahwah

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for the great comments, we're glad to see you had a positive experience working with Alex!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Ramsey Subraru is the only dealership pool ever a Subaru

Reviewed by Michael and Marlene, Sanfilippo from Pearl river, New YorkDecember 16, 2023

Ramsey Subraru is the only dealership pool ever a Subaru from. They are honest, reliable, and make every transaction easy. We are on our fourth outback and continue to be impressed with this dealership. Alex Petrushin has helped us with three cars now and he has always had our best interest at heart, when leasing or choosing a new vehicle.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

We are absolutely thrilled to receive such wonderful feedback from our customers! Our team puts in a lot of hard work to make sure your experience with us is top-notch, and hearing how satisfied you are is the best reward we could hope for.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Horrible Service

Reviewed by Andrew from Syracuse,NyNovember 28, 2023

Horrible experience and customer service. Drove 3.5hrs away to get crappy service. Over a half hour before I talked to the desk to ask why I was still sitting there. Wanted me to pay to have my registration shipped to me. Finance manager ridiculed me several times over the warranty and interest rate after explaining to him why. Finance manager also had no problem rushing me through the paperwork but couldnt squeeze me in on a prior day. Receptionists didnt pay attention to simple instructions. No demo of the car; still don't know where half the buttons are.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We sincerely apologize for the disappointing experience you encountered during your recent visit to our dealership. Your feedback is invaluable to us, and we deeply regret that we fell short of your expectations in several areas. We understand the frustration caused by the extended wait time, and I want to assure you that we take all of your concerns seriously. Unfortunately, the Sales Consultant you booked with was unexpectedly out sick that morning and messages weren't relayed appropriately between our team members. Please be assured that we are taking corrective measures to ensure a more seamless and customer-focused experience moving forward. If there is anything else you would like to discuss or if you have further feedback, please feel free to contact our Sales Manager Clayton Mantell directly at 201-327-0070 x 5201 or cmantell@ramseysubaru.net. Thank you.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Ramsey Subaru - NJ

As part of the Ramsey Auto Group Ramsey Subaru strives for excellence and aims to provide you with an easy and hassle free buying and servicing experience. We take pride in our great customer service and client satisfaction.

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