Subaru Of Morristown

Hello, I'm writing this review because I am just ridiculously pleased with the service from Subaru of Morristown. The people in there always pleasant, they always seem to like their jobs and it shows the way they handle their customers. I never have an issue, if I need a loaner it is given to me immediately without any issues whatsoever. I've been to a lot of new car dealerships and once you walk out the door they don't want to know you anymore. These guys are the opposite, the communication is top-notch and I usually do not do reviews but I had to for this place. Thank you Morristown Subaru you guys are awesome.

Back in the spring of 2022, I traded in a 2018 Subaru Impreza with only slightly over 12,000 miles for a 2022 Subaru Crosstrek and all I got for my Impreza was $14,000. I strongly believe that the dealership took advantage of me for one particular reason and I was told by Mark Koscus that it was over mileage, which was a lie. I was averaging 3,000 miles a year, which is way under mileage and I was locked in a deal, and that was also a lie. The salesman was a real liar. At the time, I didn't do anything because I was in a hurry to get the Crosstrek. Sometime after that, I'd taken my Crosstrek in for service and I was overcharged at the service department. The mechanics are constantly playing with my radio. A couple of times, they'd left mud on the doorsill. I strongly believe that this dealership took advantage of me and I strongly believe that Subaru of Morristown is definitely a predatory business where they take advantage of people like the elderly and people with disabilities. These people should not be dealt with and are just plain horrible.

Jennifer was amazing and very helpful was not pushyat alland very helpful with picking out my car