1323 NH-16
Conway, NH 03818

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Hours Toggle

Sales Department

Sun 11:00am – 3:00pm
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 8:00am – 4:00pm

Reviews of Profile Subaru

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Mike.

Reviewed by Jones Family from Bridgton, MEJuly 22, 2025

Mike. Mike. Mike! Hands down, this dealership knows how to hire exceptional employees! Without a doubt, the best dealership around for professionalism, prompt, courteous service, and for accommodating the individual. Here the customer really does come first - from being a pet friendly facility to offering a comfortable lounge to fulfilling promises- this location, and the ever-knowledgeable Mike truly know the meaning of service with a smile. Thank you Profile, we love our Subaru. Thank you See you down the road! The Jones Family

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Poor Service waited over 2 hours for oil change

Reviewed by Penny Thomas from Madison NhJanuary 15, 2023

We had a appt yesterday for an oil change 8:30 appt we never got out of there until after 11:00. They were taking people in off the street and working on there vehicles. Several others there with appts after ours one for 9:00 service and she was still waiting at 11:00. Service manager was not professional at all. Will never do business there again.This is are 3 Subaru from profile and it will be the last!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Avoid doing any business here

Reviewed by Matt from Wolfeboro, NHOctober 22, 2020

I won't attempt to relate the myriad issues with this place. Service and management are absolutely awful. You can totally tell they don't care about anything but the next victim, waiting behind you. They do not stand behind their vehicles. Just do yourself a favor and avoid even setting foot on the property. Shop for, service, and purchase a vehicle elsewhere.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 2

Quality of Repair 3

Maximum rating = 5

About Profile Subaru

Here at Profile Subaru we pride ourselves on customer experience. Our professional and friendly sales staff will do everything they can to get you into your perfect car that meets your individual or family's needs.
We believe car buying shouldn't be something you dread doing instead it should be fun and rewarding. To make the process easier on you our website allows you to view all new and used inventory and even get pre-approved financing before you even step into our showroom!
Stop in or call today to see why so many people love their cars from Profile Subaru. You'll get a "big city deal with a small town feel!"

Ready to buy? Get a price quote before visiting the dealership.

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