Long Subaru in Webster including address, phone, dealer reviews, directions, a map, inventory and more

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7 Sutton Rd
Webster, MA 01570

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Sales: 866-212-6718

Used Cars: 855-287-7397

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 7:00pm
Tue 8:00am – 7:00pm
Wed 8:00am – 7:00pm
Thu 8:00am – 7:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 8:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 8:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Long Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.7 (out of 5)

51 out of 54 people said they would recommend this dealer

5 (out of 5)

Best Subaru Dealership

Reviewed by AnneSZ in West Brookfield, MAApril 26, 2021

Always excellent, treated with respect every time, kept informed while our vehicle is being serviced, etc.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great Experience at Long Subaru

Reviewed by Jeff in Worcester, MAApril 19, 2021

Great experience at Long Subaru! Sales people make the process easy and will put you at ease. The service Dept is amazing, friendly, professional, and they get you in and out!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

These guys are great!

Reviewed by Jill Menard in DanielsonSeptember 22, 2018

Wow, just wow :), something I never thought I'd say regarding a car dealership! But, that's just want to pass along about this dealership. My first visit, which was just for info on the Crosstrek, which I'd fallen in love with over the years. I wandered in one afternoon in early August, and noted immediately that I was not pounced upon by a salesman...already impressed, thank you. I then came across Jim Barnett who warmly welcomed me, and amazingly was not your typical salesman, not a jerk or pushy at all, just nice and told him so. He said the dealership wasn't about that, boy was he right! I was just looking for now and was thinking of a purchase at the end of this year as I was waiting on a part time job to come through. He was cool with that, and happily took me out and a test drive....awesome car by the way! Anyway after talking about it, he asked if he could contact me at the end of the year and I said sure. Before I left Jim introduced me to sales mgr. Stephen Geer who was also down to earth. One my way out, I already knew when the time came to finally give up my 2005 Civic, EX coupe this was my dealership. Fast forward a month or so, my much loved (previously) faithful Civic broke my heart and died on me, it just wasn't worth fixing :( at this point. So, having gotten the new job, I'm thinking hmm, new Subaru....a few months early? I make a semi-desperate call to Jim, feeling comfortable telling him my sob Civic story which included no money down, telling him I'm ready to move up my lease. I pretty much begged for a cool gray khaki Crosstrek, again feeling comfortable I wouldn't be taken for a ride...thank you again.... After a couple fits and starts, which were handled with everything I could ever hope for in a business, I took possession of my 2019 Crosstrek 2i Premium in yes, cool gray khaki, which is absolutely amazing, this week. Thank you again to all the staff who made this a great experience. Sorry this is a long review, but I just wanted to make sure if anyone is on the fence on whether or not to go to this dealership, run don't walk...you won't regret it!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Long Subaru

Long Subaru, easy to reach, Exit 2 off I-395 in Webster. A Subaru Certified Dealer, in the Top 25 nationally, with 11 Service Loaner cars, convenient service hours and a no pressure atmosphere. Enjoy the low pressure of small town hospitality at Long Subaru in Webster, MA!

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