247 Boston Turnpike
Shrewsbury, MA 01545

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Hours Toggle

Sales Department

Sun 12:00pm – 4:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:30pm
Tue 7:00am – 5:30pm
Wed 7:00am – 7:30pm
Thu 7:00am – 5:30pm
Fri 7:00am – 5:30pm
Sat 8:00am – 4:00pm

Reviews of Patrick Subaru

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joe was really knowledgable and helpful, talked us

Reviewed by dtbartkusOctober 16, 2025

Joe was really knowledgable and helpful, talked us through the purchase and got everything done quick and easy.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Stealer - My car's brakes are still in very good

Reviewed by BenMay 15, 2025

Stealer - My car's brakes are still in very good condition. 1/3 left on brake pads. They did the inspection for me and said it is at dangerous level, and need to replace rotors and pads with over $1000 immediately. Either you want to fool customer to make more money, or your technical aspect is really poor. And yes, of course I took out the brake pads and found out they are still in such good shape.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Have bought four cars from here Love the cars But have

Reviewed by Coachalgon@gmsil.comAugust 13, 2024

Have bought four cars from here Love the cars But have had consistent problems with service. Was told we needed a drive train . $240o and front brakes. Brought the car two two independent dealers . Drive train was fine Front brakes were bad but real were worse. And yet I was told rear were fine but only front needef I know service guys get commission but This is not the first time they pushed for things we didn’t need. Very disappointed in The service department, . Had a gas line leak and had it towed to Patrick . It to them Three days to look at it even though the website said they had appointments earlier.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Patrick Subaru

Patrick Motors opened in 1936 as a small-town family-owned gas station. Since then we have evolved into the business you see today: owned and operated by the Patrick family serving all of New England. We take pride in having the friendliest staff on the market and continue to receive awards for customer satisfaction throughout New England.

To put it simply: we love our customers our products and coming to work every day. We believe we have something else to offer beyond exceptional sales and service: better prices better experiences and better memories.

That's why when you do business with the Patrick family "You do Better!"

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