948 Worcester St
Natick, MA 01760

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Sales: 508-433-6653

Used Cars: 508-433-7821

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 9:00pm
Tue 7:00am – 9:00pm
Wed 7:00am – 9:00pm
Thu 7:00am – 9:00pm
Fri 7:00am – 9:00pm
Sat 7:00am – 9:00pm

Reviews of MetroWest Subaru

Overall Rating:

4.9 (out of 5)

92% recommend this dealer

955 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always helpful and reliable.

Reviewed by Jmillis1January 24, 2026

Always helpful and reliable. Appreciate the timely assessment and work completed. Thank you very much much!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Starting from the moment I walked in, I was greeted with

Reviewed by mlpupekJanuary 18, 2026

Starting from the moment I walked in, I was greeted with the warm smile & professionalism of David Jackson. To be honest, this wasn’t the first time I have been greeted by his kindness. David’s exceptional work ethic and customer service go way above and beyond, he maintained excellent communication and checked in with me throughout the process, ensuring that I understood all of the really serious safety repairs My car required to keep myself and my family safe. I would hope that the Subaru corporation values its loyal customers & their feedback, especially customers who have solely received Subaru service like myself at this location for the duration of their vehicle ownership. The Subaru company should recognize this gentleman for the hard work he does for the corporation. Also, i’d like to take a moment to commend the excellent hard work of my service technician Jorge Hurtado Herrera, Jorge’s masterful mechanical & technical-skills, enabled me to get my car back swiftly, efficiently, and ready to move on with life. I would hope the Subaru company I have been loyal to has enough sense to understand that the recognition & lifting-up of its employees are one of the most important things to its loyal customers. “SHARE THE LOVE” MEANS WITH ALL 💜

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Knowing that you are in good hands with David and Jorge makes us at MetroWest Subaru very happy! It is wonderful to hear that you feel appreciated and welcomed. Thanks for your stellar review, and for your repeat business!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I’ve been going to MetroWest Subaru for 15 years since

Reviewed by Mark from NatickJanuary 18, 2026

I’ve been going to MetroWest Subaru for 15 years since moving to Natick . The dealership and the service department are always helpful. Mark

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Thank you for being such a loyal customer, Mark! We’re thrilled to hear you’ve had consistently great experiences with our team for the past 15 years. We look forward to seeing you again soon at MetroWest Subaru! Safe travels!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About MetroWest Subaru

MetroWest Subaru has the area's largest selection of new and pre-owned Subaru & "Subaru Certified Pre-Owned" models. Family owned in the same location for over 30 years! We are a Stellar Performer dealer which is the highest achievement awarded for customer satisfaction. Costco Dealer. Let us show you why people "Expect the best at MetroWest". We are conveniently located on Route 9 east 1/2 mile east of the Natick Mall. Please do not hesitate to call our staff with any questions at (508) 433-6653

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