315 Russell Street
Hadley, MA 01035

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 6:00pm
Tue 8:30am – 6:00pm
Wed 8:30am – 6:00pm
Thu 8:30am – 6:00pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Balise Subaru of Hadley

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

278 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Came in looking for a new car but unsure what I wanted.

Reviewed by Margo from Northampton, MADecember 11, 2025

Came in looking for a new car but unsure what I wanted. Rob Camarata was so helpful and knowledgeable, taking time to understand my needs and show me options without pressure. Changed my experience of car-buying. I’ll be back!

  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Everyone we dealt with was knowledgeable and friendly.

Reviewed by Robert & Louise Jasionkowski from Westhampton MaNovember 13, 2025

Everyone we dealt with was knowledgeable and friendly. Ken Tereso did a great job talking us into a new car when we were only there for service. I am very happy with my vehicle and thank Ken for all his help. The only problem was lack of cell service in the building when our old car was done with service. We did not get a call right away due to no reception. It was a very good experience over all.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

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Maximum rating = 5

5.0 (out of 5)

David wasn't pushy but convinced us to buy a Subaru,

Reviewed by Jodi from Northampton, MANovember 10, 2025

David wasn't pushy but convinced us to buy a Subaru, which we had already decided we were NOT buying. He explained why he felt that it was a great car and deal. And the right choice for our needs and budget.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Balise Subaru of Hadley

At Steve Lewis Subaru, we like to think of ourselves as more than just a place to get a great deal on Subaru vehicles. We're a place where drivers from all over can turn to when they want first-rate, personalized customer service they can brag about to their friend. From assisting you with initial model research to helping keep your ride running like new with expert Subaru service, we always put the customer first.

Ready to buy? Get a price quote before visiting the dealership.

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