Ourisman Subaru VW of Waldorf in Waldorf including address, phone, dealer reviews, directions, a map, inventory and more

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2282 Crain Hwy
Waldorf, MD 20601

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Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Ourisman Subaru VW of Waldorf

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.1 (out of 5)

13 out of 17 people said they would recommend this dealer

1 (out of 5)

Car not there!

Reviewed by Mike L in Winchester, VAMay 30, 2021

Was looking for a specific car. Called to inquire if it was available. I was told it was. Drove 2 hours to look at car. When I arrived the salesman couldn’t find the key or the car. Another salesman came up and said he had sold the car 3 days earlier. The salesman then proceeded to try to sell me a car that was much more expensive.

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Overall Facilities 2

Maximum rating = 5

1 (out of 5)

Customer

Reviewed by DNbuyer in Waldorf MdNovember 06, 2020

This is by far is the worst car buying exoerience yet. Car purchased in July, still riding with temporary tags. Amanda was no help the general sales manager, neither was the general manager Chris. Voice mails or emails ignored. Once they have your check you can forget any and everything else. Kristin was the worst experience of all, she did not get my tags but implied it was my fault. Buyers beware!!!

Customer Service 1

Buying Process 3

Quality of Repair N/A

Overall Facilities 3

Maximum rating = 5

1 (out of 5)

Horrible experience! Do not do business with them!

Reviewed by Monika in Philadelphia, PAOctober 13, 2020

Horrible horrible experience! The dealer quoted me an out-the-door price, we made a deal and started the process. They knew it was an out of state sale when the out the door price was finalized. Everything was finalized by phone/text. After finalizing the price, the next day the general manager Amanda says she cannot go through with the sale. Both Amanda and the general manager Chris were extremely rude, impolite and completely unprofessional. Definitely not trustworthy. I would caution anybody doing an out of state sale to be wary of this dealership. Truly a horrible nightmarish experience. Do not do business with them if you have a choice!!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

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