3161 Automobile Blvd
Silver Spring, MD 20904

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Sales: 240-293-9219

Used Cars: 240-292-4872

Hours Toggle

Sales Department

Sun 12:00pm – 5:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu Closed
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu Closed
Fri 7:30am – 7:00pm
Sat 7:30am – 3:00pm

Reviews of Herb Gordon Subaru

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1710 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

I recently purchased a new 2025 Subaru Outback, and had

Reviewed by lcjenkNovember 20, 2025

I recently purchased a new 2025 Subaru Outback, and had the pleasure of working with Muhammed (Moe) Zeidan. From our first conversation to driving off the lot, the experience was outstanding. Professionalism & Communication Right from the start, Moe was attentive, courteous, well-prepared, and responsive to my questions in person, over phone, and through both email and texts. Moe explained features, trim levels, and pricing in a way that was easy to understand and never made me feel rushed. As I finalized my thoughts on the purchase, information that I obtained on my own and from Moe helped to clarify which purchase option best fit my needs. No Pressure, Just Help What stood out most is that Moe was not pushy at all. He listened carefully to what I wanted, respected my budget, and helped me compare options without trying to upsell things I didn’t need. I always felt like he was on my side, helping me find the right car rather than just trying to make a sale. Smooth Buying Process Moe kept me updated on each step of the buying process and made sure I understood the numbers and terms before signing anything. By the time I left, I felt confident about the deal and very happy with my new 2025 Subaru Outback. Overall I would definitely recommend Muhammed (Moe) Zeidan to anyone looking for a new car. He earned my trust through mutual respect, professionalism, honesty, and his customer-focused approach, all of which made this one of the best car-buying experiences I’ve had.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

5.0 (out of 5)

Elias kept me informed - in detail - about the progress

Reviewed by Rob Lance November 20, 2025

Elias kept me informed - in detail - about the progress of my service. He is friendly, patient, professional and makes me feel valued as a customer. I intend to ask for him every time I come in for service.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Hi Rob, thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

5.0 (out of 5)

I am indeed very much indebted to Subaru service

Reviewed by Abebe worku from Silver Spring, NDNovember 15, 2025

I am indeed very much indebted to Subaru service personnel Mr Vitaly. He is efficient and helpful. He is some I can count on to deliver my request. I have known him for the last Yelebe years. He is a great asset to Subaru management.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Abebe, we're happy you found our staff to be so supportive during your experience here at Herb Gordon Subaru. Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

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Quality of Repair N/A

Maximum rating = 5

About Herb Gordon Subaru

Open last Sunday of the month 12-5!
We offer some of the best deals in Maryland on new and used Subaru vehicles. Our Sales staff is extensively trained very experienced and extremely knowledgeable about every vehicle in our large Subaru inventory. We have the all-new lineup of Subaru vehicles in stock for immediate delivery including: the Subaru Ascent the Subaru Forester and many more.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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