6917 Ritchie Highway
Glen Burnie, MD 21061

Get Directions

Sales: 410-689-8001

Used Cars: 410-689-8001

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 9:00am – 5:30pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of i.g. Burton Subaru of Glen Burnie

Overall Rating:

4.7 (out of 5)

88% recommend this dealer

195 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I want to do at shout out to Anthony in the Subaru

Reviewed by suzette miller from millersville, mdDecember 13, 2025

I want to do at shout out to Anthony in the Subaru service department. He was extremely helpful and patient with me when I was stressed out over a missing lug lock key.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Thank you, Suzette, for your wonderful review! We're thrilled to hear about your positive experience with Anthony in our Subaru Service Department at i.g. Burton Subaru of Glen Burnie. It's great to know that he was able to assist you with your missing lug lock key and help ease your stress. We appreciate you taking the time to share your experience, and we look forward to seeing you again soon! Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bought a Forester in March.

Reviewed by KarenhaugheyNovember 07, 2025

Bought a Forester in March. I had asked for a 2023 and was told they could have it for me the following Monday. I went in and next thing I know was told that they had a 2025 they would bring down from PA. I do believe I was set up as the the salesman left the area and the one next to him started talking (on the phone ) about increasing the prices of the cars due to the tariffs. Well, of course I felt panicked and got the 2025. Also Ryan had told me that there was a charger and unfortunately do not remember what the other item was that he said I was getting. NOPE Had to go back for that too So far, I have had to upgrade the entertainment system twice which has not fixed the problem Apparently a pebble must have hit my window and put a crack down the center and they claim it is not under warranty. I have less than 9,000 miles on my car. Subaru is well known for their substandard glass and I now understand why. I have had many cars in the past and NEVER had a cracked window from an actual stone hitting it. MY advice.......STAY AWAY FROM THEM. IG Burton service department was the worst I have ever dealt with and will NEVER go there again. Can't wait to get rid of this car!!!!

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for sharing your experience, Karen. We understand that having your vehicle meet your expectations and receiving support for any concerns is important. At i.g. Burton Subaru of Glen Burnie, we aim to provide attentive service and clear guidance for every customer throughout their ownership experience. Feel free to connect with us directly if you’d like to go over this further. Your satisfaction is our priority. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

ig burton in glen burnie service dept.

Reviewed by hickville54October 23, 2025

ig burton in glen burnie service dept. do not deal with tyler or miguel. All the good service advisors have left service dept.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for your feedback. We understand your concerns regarding your experience at i.g. Burton Subaru of Glen Burnie. It's important to us that our customers feel valued and supported. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Thank you again for your input. Sincerely, the Team at i.g. Burton Subaru of Glen Burnie

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top