10325 Mt. Savage Rd
Cumberland, MD 21502
Sales: 877-331-1584
Used Cars: 888-551-2618
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 5:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 5:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 4:30pm |
| Tue | 8:00am – 4:30pm |
| Wed | 8:00am – 4:30pm |
| Thu | 8:00am – 4:30pm |
| Fri | 8:00am – 4:30pm |
| Sat | Closed |
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Overall Rating:
4.8 (out of 5)
99% recommend this dealer
1782 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
After doing research online, I found the "perfect" used
After doing research online, I found the "perfect" used vehicle at Thomas Automotive, which is located 90 minutes from my home. Johnathan responded to my online inquiry and was delightfully responsive and helpful throughout my entire buying experience. Thomas Automotive provided me with a great vehicle, competitively priced, and a hassle-free purchase.
Dealer Response
Thank you so much for your wonderful review! We're thrilled to hear that your research led you to us and that Johnathan was able to provide you with a delightful and helpful buying experience. We understand that traveling 90 minutes is a commitment, and we're delighted that you found the 'perfect' used vehicle at a competitive price and enjoyed a hassle-free purchase. At Thomas Automotive, we strive to make every customer's experience exceptional, and your feedback confirms that we're on the right track.
Maximum rating = 5
Tamara Metz was super to work with and went the extra
Tamara Metz was super to work with and went the extra mile to get the Forester Limited in the color that I wanted. She was very knowledgeable and patient. The day of the transaction she made it easy with no high pressure. She also introduced me to all members of the service department.
Dealer Response
Thank you so much for your kind words, [Customer Name]! We're thrilled you had a positive experience with Tamara and that she was able to help you find the perfect Forester Limited. We appreciate your business!
Maximum rating = 5
Patrick Yoder was very professional and knowledgeable.
Patrick Yoder was very professional and knowledgeable. He patiently answered all of my questions and concerns and the transaction went very smoothly. I did not feel pressured at all and was given plenty of time to make my decisions. I highly recommend Patrick and Thomas Subaru.
Dealer Response
We're thrilled to hear about your positive experience with Patrick Yoder and Thomas Subaru! It's our goal to provide exceptional customer service and make the car-buying process as smooth as possible. We're so glad Patrick was able to answer all your questions and help you make an informed decision. We appreciate your kind words and look forward to serving you again in the future.
Maximum rating = 5
At Thomas Cumberland Subaru in Cumberland, MD, we treat you like family. Drivers from Keyser, WV, to Frostburg, MD, have an extensive inventory of new Subaru models to choose from. If we don't have what you're looking for at our Subaru dealership, we can order it for you. We also have a wide variety of pre-owned inventory that's held to the highest safety standards. Are you searching for a trusted Subaru dealership in the Cumberland area? We have you covered.
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