Giles Subaru

I had to have warranty work done on my car. Giles left my car filthy. Their mechanic did not use seat covers, and left grease.on my door. They had to change a part that included 4 wheel alignment but still tried to charge me. They told me my battery was bad, knowing that a notice had been put out by Subaru regarding their starling system had been killing g batteries. Yet Giles tried to charge me $496.00 for a new battery that should have been replaced free. I will never use Giles Subaru for anything.

Mike and Troy sold my wife and I a Beautiful Truck and provided us the best deal possible. What was more impressive was service after the sale. Obviously they believe customer relationships through service is even more important than the sale. Thanks again, Rick and Annette 👍

I would give a zero if possible. My wife recently ordered a vehicle through Subaru and it was delivered to Giles Subaru in Lafayette, Louisiana. However, the dealership literally had her in tears. She was basically held hostage in the dealership for three hours! They would not let her pay for her vehicle and leave. She met with the salesman as well as the sales manager who aggressively continued to pressure her to buy packages and warranties she did not want. They would not release the vehicle! After three hours of being subjected to this, she started crying and walked out. Only at that point did they say they would take her payment and let her leave.