Briggs Subaru of Topeka

From start to finish, this was the smoothest sales process I have ever had. Price was up front and clear, no excess hassle or time wasted. Car was immaculate and exactly as described. Plan on continuing my Subaru purchases with Briggs.

I bought my 2019 chevy colorado around 1 year ago. Although it is just a base model the truck has worked for me great. What wasn't so great which I thought was great at the time was the customer service. The walk around on the vehicle was non existent and I thought surely the vehicle had cruise control, in which it does not. I do admit that is partially my fault for not knowing exactly what I was purchasing. Chris from finance was very nice at first and I thought he was helping me out. He told me if I bought a warranty it would get me a better interest rate. Comes to find put that doing that is illegal and it does not actually get me a better interest rate. I would not have bought the warranty or bought from them if i knew that was the case. Chris lied to me blatantly and completely fine with screwing over his customers to gain a little extra cash in his pocket. I recently called them trying to make it right. Chris rudely called me and started going over the paperwork right from the start, well the paperwork isn't going to show what he said to me and of course it being a year from now I can't get solid proof or i would be suing him. I then talked to the GM which was kind but not very helpful on getting my money back and making things right. I cancelled my warranty and got 1600 back to put to my loan which isn't even half the amount of the warranty that I never even used. I recommend for ppl wanting to purchase a car to do there research and don't buy from crooks like Chris. Ps..... if anyone else has had this experience with him I would love to hear about it.

I went to their dealership to look at used 2012 Ford Fusion, the car was priced at $8,995 which was $1000 over Kelly Blue Book, and was in the back lot with the auction cars. the next day after I inquired about it they raised the price to $9,500 and claimed it was "held back from the auction and wholesale to the public". On their website, they note the price as "low priced" The car had 118,000 miles and had minor front-end damage and 3 previous owners. In reality, the car was overpriced and needed a front grille, plus if it did go to auction they would get no more than $5,500. Very greedy dealership