5302 Grape Rd Suite 2
Mishawaka, IN 46545

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Sales: 574-357-3140

Used Cars: 574-357-3145

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 8:00am – 3:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Gurley Leep Subaru

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

POOR SALESMANSHIP AND LACK OF INTEGRITY!

Reviewed by NewSubaruOwnerJanuary 12, 2026

POOR SALESMANSHIP AND LACK OF INTEGRITY! Due to miscommunication on dealership’s part, after driving 60 minutes for a scheduled appointment time the recently traded used vehicle I wanted to test drive (salesman said it was ready) was not available because it had not been through service, although it had been detailed. Eric Ashbrook and General Manager, Josh Horner could have attempted to salvage a potential sale, but instead were dismissive and condescending, taking no responsibility for the mishap. Mr Ashbrook simply left me standing in the middle of the dealership, and when I called the general Manager, he made excuses. Mistakes happen, but not taking ownership loses customers!! GO TO CASTLE SUBARU IN PORTAGE! You won’t be sorry

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi, Mary! We truly appreciate you sharing your concerns with us. We deeply regret that your experience didn't align with our mutual expectations. We have tried to make it right, if you change your mind please give us a call at 574-212-2820.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I have tried to get a sales rep this week to purchase a

Reviewed by ddomke59February 21, 2025

I have tried to get a sales rep this week to purchase a car and had no luck what so ever. I was spoken rudely to by Alissa because I would not go with her because she didn't return my call. And she would not let me speak with another sales rep, she said they were all busy. So I guess I will go to Fort Wayne for a car. I will never recommend this dealership.

  • Does not recommend this dealer
  • Shopped for a new car

Dealer Response

Hi there! We're happy we were able to work this out and help you with your search. Please give us a call if there's anything else you need.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Steve Hilty is one of the nicest people.

Reviewed by debiwayJuly 09, 2024

Steve Hilty is one of the nicest people. He was so helpful with the purchase of our Subaru. This is our second one so I think I'm a Subaru person. Thank you Steve.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

This is truly wonderful to hear! We're so happy to learn that your experience with us was a positive one! Thank you so much for the review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gurley Leep Subaru

Gurley Leep in greater Mishawaka is proud to serve Goshen South Bend and Granger with quality vehicles. We carry vehicle to fit everyone's need. Come over and visit us at one of our 7 locations and test drive a new or used car. Our customers leave our dealership satisfied with our customer service and our friendly salespeople.

Ready to buy? Get a price quote before visiting the dealership.

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