1600 South Creasy Lane
Lafayette, IN 47905

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Sales: 765-946-3802

Used Cars: 765-268-5218

Reviews of Zeigler Subaru of Lafayette

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1756 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The first salesman was horrible.

Reviewed by Nathan Scalf from Lafayette Indiana November 10, 2025

The first salesman was horrible. He didn't care about fulfilling my needs. Just wanted to make his sale. The manager Gary is spineless and won't go to bat for his customers. I have talked to the district manager twice and he left a lasting impression. Quick response, and stood up for his employees. The service specialist and technicians are great. Jenny has been the best. She knows the customers as people, and has taken care of me for dozens of issues with this crap subaru crossover over the last 2 years.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Worst experience ever, I would not set foot back at that

Reviewed by 565nova August 13, 2025

Worst experience ever, I would not set foot back at that place if they called and said they were giving me the car for free.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

It's disheartening to hear about your experience, and we sincerely apologize for any inconvenience you faced. We strive to provide a positive environment for all our guests, so this feedback is concerning. If you're open to discussing what happened further, please feel free to reach out at your convenience. Thank you, Jordan Shillings - Sales Manager - 765-340-2044

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

I recently had an issue with my radio.

Reviewed by Evelyn Brown from Delphi, InJuly 11, 2025

I recently had an issue with my radio. Crew B. From the service department was such an awesome rep to work with. He got the part ordered, while waiting on it to come in he also put me a loaner car to take on vacation. 10 out 10.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Evelyn, thank you for the great review of Creighton and our team at Zeigler Subaru of Lafayette! We appreciate your business, and we look forward to seeing you next time. Have a great day!

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Maximum rating = 5

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