1600 South Creasy Lane
Lafayette, IN 47905

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Sales: 765-946-3802

Used Cars: 765-268-5218

Reviews of Zeigler Subaru of Lafayette

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

1757 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

They had some nice vehicles which were priced

Reviewed by kpn574December 15, 2025

They had some nice vehicles which were priced competitively, but the numbers they put together on the offer sheet didn't add up. If you shop here, check their math. Also, don't expect them to budge from their pricing even $500 for a $28K vehicle. The vibe was that they didn't really need our business, which I'm sure is true, but that's not the way to sell a vehicle. Their Schererville store, which we visited later that day, was a much better experience in every way. In fact, that's where we got a newer version of the car we were considering, with less miles, for a better price.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

The first salesman was horrible.

Reviewed by Nathan Scalf from Lafayette Indiana November 10, 2025

The first salesman was horrible. He didn't care about fulfilling my needs. Just wanted to make his sale. The manager Gary is spineless and won't go to bat for his customers. I have talked to the district manager twice and he left a lasting impression. Quick response, and stood up for his employees. The service specialist and technicians are great. Jenny has been the best. She knows the customers as people, and has taken care of me for dozens of issues with this crap subaru crossover over the last 2 years.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Worst experience ever, I would not set foot back at that

Reviewed by 565nova August 13, 2025

Worst experience ever, I would not set foot back at that place if they called and said they were giving me the car for free.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

It's disheartening to hear about your experience, and we sincerely apologize for any inconvenience you faced. We strive to provide a positive environment for all our guests, so this feedback is concerning. If you're open to discussing what happened further, please feel free to reach out at your convenience. Thank you, Jordan Shillings - Sales Manager - 765-340-2044

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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