1600 South Creasy Lane
Lafayette, IN 47905
Sales: 765-946-3802
Used Cars: 765-268-5218
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Overall Rating:
4.6 (out of 5)
89% recommend this dealer
1756 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The first salesman was horrible.
The first salesman was horrible. He didn't care about fulfilling my needs. Just wanted to make his sale. The manager Gary is spineless and won't go to bat for his customers. I have talked to the district manager twice and he left a lasting impression. Quick response, and stood up for his employees. The service specialist and technicians are great. Jenny has been the best. She knows the customers as people, and has taken care of me for dozens of issues with this crap subaru crossover over the last 2 years.
Maximum rating = 5
Worst experience ever, I would not set foot back at that
Worst experience ever, I would not set foot back at that place if they called and said they were giving me the car for free.
Dealer Response
It's disheartening to hear about your experience, and we sincerely apologize for any inconvenience you faced. We strive to provide a positive environment for all our guests, so this feedback is concerning. If you're open to discussing what happened further, please feel free to reach out at your convenience. Thank you, Jordan Shillings - Sales Manager - 765-340-2044
Maximum rating = 5
I recently had an issue with my radio.
I recently had an issue with my radio. Crew B. From the service department was such an awesome rep to work with. He got the part ordered, while waiting on it to come in he also put me a loaner car to take on vacation. 10 out 10.
Dealer Response
Evelyn, thank you for the great review of Creighton and our team at Zeigler Subaru of Lafayette! We appreciate your business, and we look forward to seeing you next time. Have a great day!
Maximum rating = 5
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