1600 S Creasy Ln
Lafayette, IN 47905
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:00pm |
| Tue | 7:30am – 5:00pm |
| Wed | 7:30am – 5:00pm |
| Thu | 7:30am – 5:00pm |
| Fri | 7:30pm – 5:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Lafayette, IN that carry Subaru
Showing the most recent reviews from Cars.com and DealerRater.
Awful business practice
Promised a vehicle over phone - agreed upon price and my credit was run. Called an hour later and said car had been promised to someone else. Did next to nothing to right their mistake. Avoid this place!
Maximum rating = 5
Unhelpful, disappointing, and not worth the time
Contacted the dealership about potentially trading in my vehicle to get a used vehicle. Spent a good portion of the day texting the dealership so they had an understanding of what I was looking for. I had selected two cars I wanted (both under 50,000). I also informed the dealership that I was limited on time. Upon arrival the dealership could not locate the vehicle I wanted to drive and gave me a brand new car to test drive which I was clear I did not want a brand new vehicle. The price they quoted me for was way under what the vehicle was worth. A different dealership offered me 3,000 more for my vehicle prior to negotiating. Once I returned home I received a text stating they found the Subaru I wanted to test drive and it was getting the transmission completely replaced (very concerning as the car did not even have 50,000 miles on it). Go elsewhere and be treated with respect.
Dealer Response
Hi Laura, thank you for sharing the details of your recent visit. We apologize that we did not deliver the outcome you were expecting, and appreciate your time. We wish you the best of luck with your future automotive needs.
Maximum rating = 5
horrible communication
We're scheduled to look at a 2019 jeep cherokee at 430 on a Monday. They emailed and confirmed that the vehicle was still available Monday morning and then called my wife at 330 and again said it was available if we were still interested. So we drive 40 minutes just to be told that the car had been sold Saturday. They then proceeded to try and get us to purchase a different vehicle from them. 1 Star is to high for the experience I had. Would not recommend!
Dealer Response
We appreciate you bringing this to our attention. We are concerned with your comments, and we will investigate them further to ensure this does not happen again. We extend our sincerest apologies, and we hope that you will allow us the opportunity to earn your business in the future, Brad Belaire - General Manager - 765-449-8100
Maximum rating = 5
Bob Rohrman Subaru strives to provide the best sales service and experience possible to make your car buying process stress free. Don't take our word for it come down to 1600 S Creasy Lane Lafayette Indiana and see the Bob Rohrman Subaru difference for yourself! That is why we are the #1 Volume Subaru Dealer in the state of Indiana. It is all in Customer Satisfaction.
Find out what your used car is worth with our appraisal tool.