3300 E 96th St
Indianapolis, IN 46240

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Sales: 317-794-2417

Used Cars: 317-794-2417

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Tom Wood Subaru

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1604 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing service and support from Camryn.

Reviewed by dd2maynardJanuary 23, 2026

Amazing service and support from Camryn. Detail oriented and easy to work with. Also very kind.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I appreciate that Subaru diagnoses my car every time I

Reviewed by Therese G from Fishers INJanuary 23, 2026

I appreciate that Subaru diagnoses my car every time I have service so that I know what is needed and can plan my repairs more easily. Logan was especially helpful guiding me through the process and explaining the upkeep I need on my Subaru.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Therese, thank you for sharing your feedback about Logan and our team! It means the world to us to hear that you're in good hands here at Tom Wood Subaru. See you next time!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Made an offer on a vehicle that was $2k under the

Reviewed by Alex from Indiana January 22, 2026

Made an offer on a vehicle that was $2k under the advertised price of a vehicle that has been in inventory for 6 months. Mike Danielson was short and borderline rude with his snarky and sarcastic comments. He definitely lacks customer service skills and finesse. At no point did he attempt to calmly or politely decline or counter. He did not offer any selling points of the value of purchasing from Tom Wood. Over the past summer I purchased a Forester from Ziegler which is a bit out of the way and the experience had hiccups but their service and courtesy is above and beyond. I will go out of my way to spend money with Ziegler over Tom Wood due to Mike Danielson.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Tom Wood Subaru

Tom Wood Subaru in Indianapolis IN treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced staff is eager to share its knowledge and enthusiasm with you.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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