3300 E 96th St
Indianapolis, IN 46240

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Sales: 317-794-2417

Used Cars: 317-794-2417

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 6:00pm
Tue 9:00am – 6:00pm
Wed 9:00am – 6:00pm
Thu 9:00am – 6:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 8:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Tom Wood Subaru

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

1593 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Service and service writer, Camryn, is excellent here at

Reviewed by CherylDecember 09, 2025

Service and service writer, Camryn, is excellent here at this dealership. Everyone worked hard to get my car serviced the same day so I would not have to return for a repair that was diagnosed as “needed” now. Very Much appreciated.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

There is usually great service here, and SA’s are always

Reviewed by TL from Carmel, INDecember 06, 2025

There is usually great service here, and SA’s are always helpful, honest, and informative. A single bad experience here. Online appointment for tire change made a week in advance after having just received an oil change and multipoint inspection one month prior. Told when I arrived that it could take four hours, and the SA was kind and offered ride assistance. I chose to stay and wait. This ended up being an 11:30 to 4:15 appointment to change tires. Basically at an organizational level, they are handling tasks and following their schedule without thinking this should be a much faster appointment.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Close to the holidays, it's hard to know what to expect

Reviewed by No from IndianapolisDecember 05, 2025

Close to the holidays, it's hard to know what to expect when you need service. My service visit was quick and handled really well by Todd.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Tom Wood Subaru

Tom Wood Subaru in Indianapolis IN treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced staff is eager to share its knowledge and enthusiasm with you.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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