Mcgrath Evanston Subaru in Skokie including address, phone, dealer reviews, directions, a map, inventory and more

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3340 Oakton St
Skokie, IL 60076

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Sales: 847-869-5700

Used Cars: 847-563-3122

Reviews of Mcgrath Evanston Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

1 (out of 5)

0 out of 3 people said they would recommend this dealer

1 (out of 5)

Dishonest pricing

Reviewed by Anonymous in Evanston, ILJune 11, 2021

Was looking at a used car that was priced very well. After i talked to them about the car they raised the price by $2,000 and would not come down. Now days after that they are calling to lower the price by $1,000. They didn’t honor the price they listed the vehicle at online let alone allow negotiations. Avoid this dealer, you’ll find a better deal and better sales reps other places.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Terrible service and ethics.

Reviewed by SteveO in Chicago, ILApril 11, 2021

Went to purchase a car, couldn’t agree on the price so the agent Omar reached back out to us an hour later after we had left. We negotiated in what I thought was good fair and eventually came to an agreement on the price and had set up the following day to purchase and drop off a check/pick up the car only to be notified 15 minutes later that they had sold the car to someone else. This is a common theme you see amongst other reviews of this dealer, avoid at ALL costs.

Customer Service 3

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

1 (out of 5)

Do not waste your time at McGrath

Reviewed by Seriously Disappointed in Chicago, ILApril 11, 2021

Stay away from this dealership. Dishonest, underhanded, unethical pretty much sums up the business practices of this dealership. After spending a considerate amount of time there, talking with a sales person, test driving, then leaving (couldn’t afford the final sale price), they contacted us at our home and started up negotiations again. After verbally agreeing on a final sale price we were told we would get an email with all of the details to finalize the purchase. We were literally calling our insurance company to give them the VIN, etc when the McGrath salesman contacted us to tell us the vehicle was being sold to another party. They sold it to another party 20 minutes after we hung up with our salesman. I will be sure to warn everyone I know to not waste their time looking at or buying from this place. You will be lied to, heart-broken, and treated like garbage.

Customer Service 1

Buying Process 1

Quality of Repair 1

Overall Facilities N/A

Maximum rating = 5

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