Napleton's Schaumburg Subaru in Schaumburg including address, phone, dealer reviews, directions, a map, inventory and more

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911 W. Higgins
Schaumburg, IL 60195

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Sales: 847-380-1407

Used Cars: 866-455-0395

Hours Toggle

Sales Department

Sun Closed
Mon 10:00am – 9:00pm
Tue 10:00am – 9:00pm
Wed 10:00am – 9:00pm
Thu 10:00am – 9:00pm
Fri 10:00am – 9:00pm
Sat 10:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Napleton's Schaumburg Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.2 (out of 5)

168 out of 210 people said they would recommend this dealer

1 (out of 5)

Mediocre sales representative

Reviewed by NotAFan in Chicago, IllinoisMay 09, 2021

The lack of professionalism from Charles has left a bitter taste in my mouth for this specific Subaru Dealership. Hope no one is expecting a fair honest conversation with this sales representative who seemed to only be there for the paycheck instead of being helpful.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Review of Napelton Subaru

Reviewed by EB in Schaumburg, ILApril 23, 2021

Brought car in for scheduled oil change. Service was quick and efficient and applied a coupon also. Waiting room was comfortable and clean with complimentary drinks. Nate was my service guy - always willing to explain what's going on and answer my questions.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

My new Juney

Reviewed by Rigoberto in Rolling Meadows, ilAugust 22, 2017

I had a marvelous time buying my car today. Excellent service, friendly people... Love it!

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

About Napleton's Schaumburg Subaru

The Napleton Family History:

When Grandpa Ed Napleton opened his first Buick store in 1931, he had one guiding business principle: common courtesy. That is, the customer always comes first. The 'Family Secret' must count for something: like 300,000 plus satisfied customers. Underscoring that secret's importance is the fact that about 67% of Napleton customers are repeat customers.

Today, Napleton dealerships number 24 franchises and 18 state-of-the-art sales & service facilities, providing employment for over 600 men and women. Times change but one thing hasn't: common courtesy.

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