Napleton Cadillac Rockford in Rockford including address, phone, dealer reviews, directions, a map, inventory and more

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505 N Perryville Rd
Rockford, IL 61107

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Sales: 815-209-0085

Used Cars: 815-209-0282

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Napleton Cadillac Rockford

Overall Rating:

4.8 (out of 5)

97% recommend this dealer

326 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Always go back to Napleton

Reviewed by Iga from Rockford, ILMay 31, 2021

It’s our fourth car from Napleton. The customer service is great. We saw a Subaru Ascend online that we wanted to test drive. We called the dealership and they had the car pulled up and ready for us by the time we arrived. We got there close to closing time so Gary came back to take care of us on his day off. We’ll always buy from him and Napleton crew.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about the services you received and thank you again for choosing Napleton Subaru!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Subaru ascent

Reviewed by Jasoniga from RockfordMay 31, 2021

We got an incredible deal at napeltons thanks to Gary Judd and financing help from Jim. Thanks, Napleton for the new ascent! It maybe time for a road trip!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind words! We're happy we could help. Our team is available should you require any extra help.

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

King of the road

Reviewed by Jking from Rock falls ilMay 28, 2021

Just stopped in while on my way to Chicago shopping for a escalade and you guys had just what I was looking for Donna did a great job and gary the manager worked out a good price for us and then held the vehicle till we got back from our trip overall great experience

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Napleton Cadillac Rockford

At Napleton Auto Group we are dedicated to providing each customer with the best service we can possibly provide.

Customer satisfaction is the single most important focus of our business just as it has been since we opened the first dealership in 1931 with a philosophy of "Common Courtesy". Simply put we treat our customers the way we would like to be treated. We want every customer's experience to be as timely comfortable and satisfying as possible.

For over 80 years the Napleton family has made sure that nothing is more important than our commitment to your satisfaction. We hope you'll join the thousands of other satisfied customers.

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