1107 State Route 31
Mchenry, IL 60050

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Sales: 815-393-5306

Used Cars: 815-393-5306

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 6:30am – 6:00pm
Tue 6:30am – 6:00pm
Wed 6:30am – 6:00pm
Thu 6:30am – 6:00pm
Fri 6:30am – 6:00pm
Sat 6:30am – 2:00pm

Reviews of Castle Subaru McHenry

Overall Rating:

4.8 (out of 5)

89% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Bought a cross trek from them they of course wanted

Reviewed by tom kovarik from marengo ilDecember 01, 2025

Bought a cross trek from them they of course wanted payment before i took the car standard transaction. After a year sold it back they took the car said i would be paid at dealer 4 days later. Not happy about that as i could not get a car without paying them. Well 8days later still no payment .I call no one gets back to me 5 hours later and still no gets back ..this is the worst service ever! After they get your money or car they could care less about you .I will not be buying another car here .I suggest anyone else that would want decent service avoid this place also!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Best finance manager in site help with a lot with my

Reviewed by emmanuel alvarez from MilwaukeeNovember 23, 2025

Best finance manager in site help with a lot with my purchase!! The best will shop again at this dealership!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

After looking at other manufactures and dealer I bought

Reviewed by Klausmeyer1936November 08, 2025

After looking at other manufactures and dealer I bought my Outback from before, I purchased my second Subaru a 2025 Subaru Ascent this time from Castle Subaru. Great transaction, fast delivery and exactly what I wanted. Thank you Nicole and Staff.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Castle Subaru McHenry

Welcome to Castle Subaru McHenry, where "Shop Easy, Drive Happy" is more than just our tagline—it's our commitment to you. Our outstanding reviews and high level of customer satisfaction speak for themselves. We’re proud to have earned the trust of customers from McHenry, Crystal Lake, Woodstock, Lake in the Hills, and Algonquin by delivering a seamless and enjoyable car-buying experience. At Castle Subaru McHenry, you can spend less time researching and more time driving. Don’t forget to check out our new and used specials for extra savings on your next vehicle. Come see why so many customers love shopping with us!

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