1500 N Randall Rd
Elgin, IL 60123

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Sales: 888-621-2361

Used Cars: 866-906-6047

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 3:00pm

Reviews of Brilliance Subaru

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

1147 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

For a friendly, honest and affordable car buying

Reviewed by aquaticstudentJanuary 05, 2026

For a friendly, honest and affordable car buying experience there is no better place than Brilliance Subaru.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We had a really great experience at Brilliant Subaru of

Reviewed by ttanzaloneDecember 23, 2025

We had a really great experience at Brilliant Subaru of Elgin. Our salesperson, Jack G., was very attentive and had excellent product knowledge. He listened to what we were looking for, addressed our needs, answered all of our questions, and followed up without being pushy. Dan P. in finance was fantastic. He carefully went over all of the paperwork, the bill of sale, and every financing option, including extended warranty and GAP insurance. He made the entire process clear and easy to understand. The sales managers, James K. and Joe G., were also excellent. They took the time to explain everything and made sure we felt comfortable throughout the entire experience. Everyone at the dealership was friendly and welcoming. The facility is very clean, offers great amenities, and is a family owned dealership. Overall, it was a smooth and comfortable car buying experience, and I would highly recommend them.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

On time very informative and let us know everything that

Reviewed by bwbakbDecember 21, 2025

On time very informative and let us know everything that was going on. The waiting room was immaculate.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Brilliance Subaru

Welcome to the all new Brilliance Subaru a brand new Subaru facility serving the entire Chicagoland area! Brilliance Subaru features a huge selection of new and Certified Pre-Owned Subaru models a great Subaru parts inventory and a staff of trained Certified Subaru technicians. Brilliance Subaru is pet friendly as a matter of fact we have a dog park on site! Please feel free to visit our spotless facility and chat with one of our professional staff members. Brilliance Subaru is conviently located on Randall Road one block south of Interstate 90 directly across from Sherman Hospital.

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