Brilliance Subaru in Elgin including address, phone, dealer reviews, directions, a map, inventory and more

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1500 N Randall Rd
Elgin, IL 60123

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Sales: 866-983-8655

Used Cars: 866-583-7844

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 5:00pm

Reviews of Brilliance Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.9 (out of 5)

481 out of 486 people said they would recommend this dealer

5 (out of 5)

Great service

Reviewed by Kaye Boorom in BarringtonJune 09, 2021

Wonderful, prompt service, clean and airy customer waiting area, very nice people. I will be doing all future service at Brilliance.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

4 (out of 5)

Car Repair

Reviewed by Frank Czajka in Elgin IlJune 05, 2021

I was disappointed they did not wash my car after it was serviced. They usually do.

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Best Car Buying Experience EVER

Reviewed by Al M in Algonquin ILMarch 20, 2015

My wife and I went to Brilliance after seeing it as we drove by and we were looking for a new car for her. It is always with trepidation that we do this as we have had some not so great experiences with dealers. However, this was the best experience we ever had. Ed Troike was very helpful and made the experience very positive and without pressure. When he had to leave for awhile Brett Cassell to over and was equally as helpful. Ed returned in time to walk us through our new Legacy. I can honestly say that I will recommend these guys to everyone looking for a Subaru. This is our first one and so far we are very impressed. I actually am looking forward to future purchases as we need to replace our vehicles. Great prices, great customer service, just a great overall experience. "

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Brilliance Subaru

Welcome to the all new Brilliance Subaru, a brand new Subaru facility serving the entire Chicagoland area! Brilliance Subaru features a huge selection of new and Certified Pre-Owned Subaru models, a great Subaru parts inventory and a staff of trained Certified Subaru technicians. Brilliance Subaru is pet friendly, as a matter of fact, we have a dog park on site! Please feel free to visit our spotless facility and chat with one of our professional staff members. Brilliance Subaru is conviently located on Randall Road, one block south of Interstate 90 directly across from Sherman Hospital.

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