314 W Clayton Ave
Coeur D Alene, ID 83815

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Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Parker Subaru

Overall Rating:

4.5 (out of 5)

97% recommend this dealer

377 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

I feel pretty terrible about my recent purchase I got

Reviewed by Sweet peaMarch 27, 2024

I feel pretty terrible about my recent purchase I got in to a vehicle making the max payment I was comfortable with I didn’t get the model I was looking for with a crazy high interest rate and no incentives it's a pretty awful feeling Went in for the little to no interest finance option on newer models not worth the hassle of the back and fourth Didn’t get approved of course so considered an older certified model which I would of been happy with but nope up only got approved for a model I wasn’t satisfied with My stupid self decided to settle wish I didn’t it’s not what I wanted No cooling period in Idaho so forget talking with the dealer about buyer’s remorse The dealer gave me no incentives remote start for $100 nope the $50 visa to test drive nope reasonable interest rate nope reasonable purchase price nope paid top dollar according to Kelly blue book Just feel completely taken advantage of since purchasing on Monday I haven’t gotten a lot of sleep Save yourself the hassle it’s not worth it

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

The worst service experience.

Reviewed by Blake Schioberg from Coeur D'Alene, IdahoFebruary 10, 2023

The worst experience in their service dept ever! I schedule an appointment at 9:30, after I drop my kids off at school and wait until noon, when I have to pick up my son from pre school and they tell me that they haven't even looked at my vehicle yet. By 3 they still haven't finished it yet and now I have to pick up my daughter. This is not the first time the service dept has done this. Since Christmas, I have been in your service dept three times and treated the exact same way. I would not return except I bought your service contract so I have to have the service work completed, or should I say started there.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi there. We are sorry to hear about your frustrations with your experience and any miscommunications that may have occurred. Our service manager has attempted to reach out to you and would love to talk with you at your convenience. Please call Andrew or Kyle at 208-415-0555. Thank you.

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Fantastic Buying Experience- Thank you Craig!

Reviewed by Beebe from Sandpoint, IDNovember 26, 2022

We had an amazing experience working with Craig at Parker Subaru. After months of looking for the perfect car we went to Parker Subaru and met Craig. Craig was able to help us find the perfect Subaru Ascent for our family. He answered a thousand questions from our 5 year old daughter and far exceeded our expectations. Craig is kind, patient, knowledgeable and skilled at what he does. The entire process was seamless. We will definitely work with Craig again for our future car purchases.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you very much for the review! We are so happy Craig was able to help you get into a beautiful Ascent, and we look forward to working with you again in the future!

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Parker Subaru

Sales Hours: Mon-Sat 8:30 am-6 pm. Sunday 11 am-5 pm.

COVID-19 Update: We are taking all necessary precautions for the safety of our customers and staff. We are disinfecting all high-traffic areas service rentals and shuttles & cars before test drives.

Limit time in the dealership by doing your research online at parkersubaru.com. This includes pricing your vehicle valuing your trade-in applying for financing etc. Our team is happy to answer your questions via online chat call text or email! At-home demonstrations/test drives available! 90 day deferred payments on new Subarus financed through Subaru through June 1 2020.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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