Team Mazda in Caldwell including address, phone, dealer reviews, directions, a map, inventory and more

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6218 Cleveland Blvd
Caldwell, ID 83607

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Reviews of Team Mazda

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.6 (out of 5)

17 out of 26 people said they would recommend this dealer

5 (out of 5)

Shopping for new car

Reviewed by Joy Dombrowski in Boise, IdahoMay 31, 2021

I have bought 5 cars from Team Mazda. I called Jason Baird and set up an appointment and told him what I wanted and he had several cars that met my needs when I got there. He walked me through every detail about the car I chose. I recommend him and Team Mazda when ever I can. Every thing went smoothly through the whole process.

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Worst Experience with a Dealership

Reviewed by Nope in Caldwell, IDFebruary 09, 2021

I do not recommend this dealership to anyone looking for a vehicle. I'm 20 years old and went with my mother to possibly purchase a vehicle. I told them my budget and they showed me a car that they claimed was in my budget. I asked for a 4/5 year loan, for a car under $20,000 that was a used compact suv. They found one that was alright. They never made an attempt to sell the car to me, they sold it to my mother. She wrote out the check, and they started handing us paperwork. They explained nothing to us and changed the numbers behind our backs. The one time they explained something, it was for an extended warranty that we said we did not want and asked them to remove it. They kept it in our contract. We returned in less than 12 hours to inform them that I literally cannot pay for this vehicle. It was $10,000 more than I could afford. They did take off $4,000 for the warranty but refused to take back the vehicle I cannot afford. It is now sitting on their lot because I cannot insure the car because they lied and priced it way above my budget. I offered to purchase a different vehicle on the lot and plenty of others. I hope to not have to take the legal route but I will if need be. Please take this warning seriously. Our sales rep looked us in the eyes, showed us pictures of his kids that were my age and yet had the audacity to twist the numbers and scam me.

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

5 (out of 5)

Not your average car salesman’s here above and bey

Reviewed by Dave in Caldwell idahoSeptember 24, 2020

I have been reluctant to get a new car because of the houses with typical car salesman and I’m telling you my mom drag me down there by my ear and I’m 52 years old I have never had such a pleasant experience ever and buying a car they were amazing I we had Dave’s our sales rep him and he got us warranty and he got even above and beyond to get us the best pricing everything I wanted I got and he and I was a credit challenge so he was amazing I made me feel like I was a human being getting a car instead of this horrible nightmare we were in and out in a few hours I am telling you if you were looking for a car you need to go to teen Mazda ask for Dave he’s the bomb he has 10 kids and he doesn’t amazing job I am so impressed my whole theory. The guy literally had my back I didn’t ask for extra things and he got me the extras that I needed like two years of an oil change free and he just above and beyond to get me taken care of and I didn’t ask for the extra additional help that isn’t heard of in a car salesman I am telling you this is the best place if you’re looking to buy a car you got to go to Tien Mazda they’re great unbelievable exceptional customer service thank you team Mazda

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

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