Classic Subaru

Service is vastly overpriced. They charged me $105 to replace a cabin air filter that costs $10 and takes 5 minutes to install. They also recommended that I change my spark plugs at $30K miles at a cost of $2000. Avoid.

This is worst dealer I ever came across. Their service is worse and further their customer service chief is even worst. She has no empathy to problem customer is having, rather just focus on how to make them shutup. I have long story how my car was there with them for 4 weeks and nothing been done and no trouble shooting report though I paid for diagnostic. Plus insurance paid them and they do not want to do body work, I am trying to get refund for 4 months, I have not got it yet. Please avoid this dealer as much as possible. I loved Subaru, but with this experience I am trying to sell my outback. I can not believe how dealer survive with this worst service. If you are Subaru company reading this I would love to tell you the whole story.

Sold us a car they had not inspected, then unilaterally cancelled the deal a day and a half later (!) after they figured out they should have asked more. Then they still charged our credit card for the down payment, and then argued about reversing the charge! Dishonest and creepy. Cannot recommend.