1717 Saint Johns Bluff Road South
Jacksonville, FL 32246

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Sales: 904-245-1424

Used Cars: 904-245-1424

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 3:00pm

Reviews of Subaru of Jacksonville

Overall Rating:

5 (out of 5)

100% recommend this dealer

9836 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Subaru of Jacksonville has exceeded my expectations z.

Reviewed by RonaCDecember 12, 2025

Subaru of Jacksonville has exceeded my expectations z. From the ease of buying my new Subaru two years ago to the outstanding Service department that has always treated me professionally and exceeded my expectations on several occasions. From routine maintenance to the installation of a hitch receiver to an unexpected warranty issue, my service advisor Mike has given honest time frames for completing the work and makes sure the service is done properly. I can honestly say that this is the best service department that I have ever gone to.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I recently traded in my 2022 Subaru Crosstrek — a car I

Reviewed by babylisa1056December 10, 2025

I recently traded in my 2022 Subaru Crosstrek — a car I absolutely loved — for a 2025 WRX, and the difference is huge in the best way. I actually walked into the dealership and accidentally went to the used car department first, but the gentleman there was so kind. He personally walked me over and introduced me to Devin in new car sales, and that small gesture set the tone for the whole experience. Devin was amazing to work with — genuine, patient, and really listened to what I wanted. But honestly… the moment I got behind the wheel of the WRX, I knew I wanted it. I’ll admit, when it came time to sign the paperwork, I started sweating and second-guessing myself because my payments were going up. Devin stayed reassuring and never pushy, walking me through everything until I felt completely comfortable. And once it was all said and done, I was so happy I went through with it. Trading my Crosstrek for the WRX was a major upgrade, and I left the dealership absolutely in love with my new car. I’ll never own anything other than a Subaru, and this experience just reaffirmed that. If you’re looking for someone who truly cares about getting you into the right car, go see Devin — you won’t regret it!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Subaru of Jacksonville!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We drive an extra 20 minutes out of the way when there is

Reviewed by stevenrysDecember 09, 2025

We drive an extra 20 minutes out of the way when there is another dealership right near our house because of the service department at this dealership. Mike Needham has made a great impact on that decision. We value the great customer service and attention to detail more than the convenience of a short trip. We know our car is taken care of, we’re always driving something safe, and that we’ll get a longtime out of our cars. Thank you Mike! We are loyal customers thanks to you.

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru of Jacksonville

Subaru of Jacksonville is proud to serve our customers with quality Subaru vehicles. With Florida's largest inventory of New Subaru models we are sure to have the right Subaru for you. Come visit us at 1717 St. Johns Bluff Rd S to see our selection of new vehicles and take one for a test drive. We also have a large selection of pre-owned vehicles, all makes and models, for you to choose from at our Used Car campus at 10800 Atlantic Blvd. Visit our inventory pages to see it all - sojax.com. We are not just your Jacksonville Subaru dealership, we also provide a full line of services dedicated to our Florida customers. We can't wait to meet you!

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