255 East Cleveland Avenue
Newark, DE 19711
Sales: 302-453-9900
Used Cars: 302-453-9900
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 4:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Newark, DE that carry Subaru
Overall Rating:
3.9 (out of 5)
95% recommend this dealer
703 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I have been a longtime customer of this dealership,
I have been a longtime customer of this dealership, having bought my last several vehicles from the E. Cleveland Ave location. I had an emergency situation just before Christmas and had to purchase another vehicle. Jim Holmwood was the sales rep and took excellent care of the situation. He took his time with me Christmas Eve and I was able to drive my new Subaru off the lot that day. Thanks to him, I went home in a much happier mood than when I went in. Also, my thanks to Finance Manager Rovall Washington who was most kind and helpful. This is why I would not go anywhere else for a Subaru. Thanks so much, all of you.
Dealer Response
Thank you so much for your thoughtful and heartfelt review. We truly appreciate your loyalty to Subaru and are honored that you continue to choose us for your Subaru needs. We’re especially glad to hear that Jim Holmwood was able to support you during such a stressful time and make your Christmas Eve experience a positive one. We’ll be sure to pass along your kind words to Jim, as well as to Rovall Washington, for his helpfulness in Finance. Thank you again for your trust and for taking the time to share your experience. We look forward to serving you for many years to come!
Maximum rating = 5
Great job by mark ilove my new car they made everything
Great job by mark ilove my new car they made everything easy sticker was higher than expected
Dealer Response
We are happy to hear that Mark delivered a great experience and that you love your car. Thank you for your feedback!
Maximum rating = 5
I went in to have some air put in my tire- an hour later
I went in to have some air put in my tire- an hour later they insisted I had a slit in my tire and all 4 tires needed replacement. The tire has had a slow leak since the day I bought the car 3 years ago. I replaced the tires, had an alignment and then was told I needed new brakes. The care has 25,000 miles on it. Ever since they bought out Matt Slap when I go in they try to rip me off. I am looking to purchase a 26 but not from them and that is a shame because I bought my last 3 from them. My rims are totally scraped up and I need to buy new ones due to the bad workmanship. Do not go here they will rip you off!!!
Dealer Response
Hi, thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand your concerns regarding the repairs and vehicle condition. We’d like the opportunity to review your visit in detail and address these issues appropriately. Please contact our General Manager, Joe Amra, at jamra@ourismancars.com or reach out to our team at SubaruFeedback@ourismancars.com.
Maximum rating = 5
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