45 winsted road
Torrington, CT 06790

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Sales: 866-832-3558

Used Cars: 866-832-3564

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat 7:00am – 1:00pm

Reviews of Gengras Subaru

Overall Rating:

4.6 (out of 5)

99% recommend this dealer

3804 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

David Rood and Rachel Santos are the best!

Reviewed by Kc.isthecoolestMay 02, 2025

David Rood and Rachel Santos are the best!! David took the time with me to get me what I wanted and it’s great. So happy with my Subaru!

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

We're delighted to hear that David and Rachel provided you with such a great experience at Gengras Subaru of Torrington! Enjoy your new Subaru, and thank you for the fantastic review!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

I scheduled an appointment to see and drive a specific

Reviewed by deaniaiennaro@gmail.comMarch 15, 2025

I scheduled an appointment to see and drive a specific vehicle, was told repeatedly that the vehicle would be ready to view and test drive. I called before I left to make sure. I drove 35 miles and was told the vehicle was sold. This is a bait and switch operation. No excuses, just the same xx.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for the review. We sincerely apologize for any inconvenience or disappointment caused by this experience. Your feedback is appreciated and I hope you'll consider giving us another opportunity to earn your business in the future. Respectfully, Andrew Maiolo - General Manager - 860-489-1301

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We were in to check out our options of our lease that is

Reviewed by mss26March 02, 2025

We were in to check out our options of our lease that is ending and to see what was new.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We appreciate your feedback and star rating, and hope you'll reach out if you see anything of interest! Thank you! - Gengras Subaru of Torrington

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Gengras Subaru

Why should you choose Gengras?

We offer the largest selection of products and services at the best price while giving every customer a friendly informative and efficient experience.

How do we do it?

By staying true to our core values: growth and learning personal responsibility honesty and transparency.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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