71 Albany Turnpike
Canton, CT 06019

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Hours Toggle

Sales Department

Sun 11:00am – 4:00pm
Mon 8:30am – 7:30pm
Tue 8:30am – 7:30pm
Wed 8:30am – 7:30pm
Thu 8:30am – 7:30pm
Fri 8:30am – 6:00pm
Sat 8:30am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 7:30am – 5:30pm

Reviews of Mitchell Subaru

Overall Rating:

4.9 (out of 5)

98% recommend this dealer

492 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I had a poor experience at this dealership.

Reviewed by Liz from Newington CTNovember 23, 2025

I had a poor experience at this dealership. Test drove a car that had not been inspected, but told over and over again it a a great car by someone who came to the dealership for all maintenance. Put a deposit down. Was rushed to sign paperwork so it would count towards the previous months sales. Car did not pass their inspection. It is three weeks later and I am still waiting for my deposit to be refunded. Overall, stereotypic sleazy car dealership feel.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

Mitchell takes the stress out of car buying.

Reviewed by Brian Kelly from Avon Ct. November 21, 2025

Mitchell takes the stress out of car buying. Thery always do the right thing pay attention to the needs of the customer. ALL of the staff are courteous and helpful. They also have a great Service Dept.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Brian, thank you for choosing Mitchell Subaru and for sharing your experience! We love hearing you've had great experiences with both our sales and service teams. Safe travels!

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Maximum rating = 5

5.0 (out of 5)

Kyle was fantastic!

Reviewed by Deirdre Tindall from New Hartford CT November 11, 2025

Kyle was fantastic! Can't say enough about him and my experience. Highly recommend! He truly helped make my day a great one with his excellent service and follow up! Well done!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Deirdre, thank you for the glowing review! We're so glad your experience with Kyle was top-notch. We look forward to seeing you again at Mitchell Subaru!

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Maximum rating = 5

About Mitchell Subaru

At Mitchell Subaru we always aim to be the best Connecticut Subaru dealership we can be. That means providing an enjoyable stress-free and comfortable shopping environment offering dependable Subaru service and selling genuine Subaru parts. Most of all it means delivering a great Subaru sales experience to customers from all over the region whether they're from Hartford Waterbury Bristol Avon West Hartford Torrington or right here in Canton. Whether you need a new Subaru used Subaru great Subaru service or a source for Subaru parts we'll work hard to give you the best Subaru experience possible.

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