Schaller Subaru in Berlin including address, phone, dealer reviews, directions, a map, inventory and more

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34 Frontage Rd
Berlin, CT 06037

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Sales: 860-357-5834

Used Cars: 860-357-5320

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 6:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 7:00pm
Tue 7:30am – 7:00pm
Wed 7:30am – 7:00pm
Thu 7:30am – 7:00pm
Fri 7:30am – 5:30pm
Sat 7:30am – 4:30pm

Reviews of Schaller Subaru

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

3.4 (out of 5)

10 out of 19 people said they would recommend this dealer

1 (out of 5)

Customer service

Reviewed by Barbara in Cromwell ctMay 29, 2021

Poor service and a overly large bill for putting in a new a fuel door part parts 68.11 bill 508.40 . 2016 Subaru with 15,000 miles. Shouldn’t break down that soon or never. Gave me a round about pick up ended up bring it in. The only nice person there was the gentleman that returned my car sorry didn’t get his name. Needless to say wouldn’t recommend Schiller to anyone.

Customer Service 1

Buying Process 1

Quality of Repair 3

Overall Facilities 1

Maximum rating = 5

1 (out of 5)

Awful parts department experience

Reviewed by Paul in CTApril 10, 2021

My review is specifically for the parts department: I purchased a small part for my Subaru and stopped to pick it up on April 10th 2021 (Saturday) between 10-11am and the parts department staff was extremely rude and very UNhelpfull. I figured I would pick up my order and get a sense for the business location in case I would need to revisit to purchase another vehicle. My experience with Bertera in Hartford was great and part of the reason I noticed the difference in the quality of customer service.

Customer Service 1

Buying Process 3

Quality of Repair 3

Overall Facilities 3

Maximum rating = 5

5 (out of 5)

Hadn't considered a Subaru, SO glad we did!

Reviewed by Barry & Dolores in Newington, CTAugust 04, 2015

Very comfortable dealership. Our salesperson, Rose Elias was friendly, professional & very knowledgeable. There wasn't any high pressure tactics at all. We took a couple of test drives, asked many questions, all of which were accurately answered by Rose. We decided on a black Forester. After months of looking at several makes, models & dealerships we finally found the perfect vehicle for our needs, at the right price! The entire process was very smooth, and quite 'painless' thanks to Rose. Thank You Schaller & thanks to you Rose. We will be repeat customers!

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 5

Maximum rating = 5

About Schaller Subaru

If there's one thing we want everyone to know it's that at Schaller Subaru we are here to make you happy. That's what we want from the time you walk into our showroom looking for the new or used vehicle of your dreams to the day you want to trade it in.

In addition we are now offering unnacompanied test-drives by appointment. Schedule an appointment with us and we will have your car sanitized and pulled up, ready to go when you arrive! We are dedicated to keeping you safe during these uncertain times and are Covid-19 prevention certified.

Ready to buy? Get a price quote before visiting the dealership.

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