Diablo Subaru of Walnut Creek in Walnut Creek including address, phone, dealer reviews, directions, a map, inventory and more

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2646 N Main St
Walnut Creek, CA 94597

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Sales: 925-478-3143

Used Cars: 925-478-3812

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:30pm

Reviews of Diablo Subaru of Walnut Creek

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

565 out of 582 people said they would recommend this dealer

1 (out of 5)

Bait and Switch

Reviewed by Not a Fan in Walnut Creek, CaJune 02, 2021

Waste of time! They had an online price listed for a specific new car, and when I went in, the salesman told me that he thought there was a mistake, but after talking to his manager, came back and told me if that price is still listed on the website when I came back in, they would honor the price. I took the night to think about it, and the next day I went back in to buy the car and suddenly there were all these extras that I was being asked to pay for.. They said that they were already on the car and I couldn't off take the extras, yet they failed to mention any of that when i was there yesterday. It's not on the website, it's not on the detailed list that the salesperson showed me the day before (which I took a picture of). Then, the manager comes up and says that they're not liable for any misprints on their website - FINE, then why tell me that they'd honor that price the day before?? Total bait and switch.

Customer Service N/A

Buying Process 1

Quality of Repair N/A

Overall Facilities N/A

Maximum rating = 5

5 (out of 5)

Maintenance and new tires

Reviewed by Mary Ann Perelli in Vallejo, CaMay 31, 2021

Always a good experience. They are waiting for you at the service. Loaner cat ready. Pleasant service staff especially Balma!!

Customer Service 5

Buying Process N/A

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

5 (out of 5)

Great

Reviewed by Rick K. in Concord, CAJanuary 23, 2017

Great sales staff, although pushed the prepaid service program a bit hard, which I did not think was that great of a program. Didn't appreciate that.
 Got a fantastic car and an excellent price. Very professional staff.
 Service facility is going through renovations, so not great right now, but should be very nice when done (soon).
 Previous experience in service was a little lacking in terms of customer experience (3 employees standing around chatting while customers are standing there waiting to be helped). However, my most recent visit restored my faith. Received outstanding service from Taylor.
 All in all, a great location, fantastic cars, excellent pricing.
 Overall, no regrets and I would shop there again.

Customer Service 5

Buying Process 5

Quality of Repair 4

Overall Facilities 3

Maximum rating = 5

About Diablo Subaru of Walnut Creek

At Diablo Subaru of Walnut Creek, we do not want you to work for your vehicle. We want to help you find the vehicle that works for you. We are convenience, availability and the quickest route to your next pursuit. From the daily commute, to the ends of the earth, owning a Subaru is a lifestyle. A lifestyle built on the freedom to explore all the things you love most. And that's not something that can be bought. Diablo Subaru of Walnut Creek. It's Who We Are!

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