920 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-723-9500

Used Cars: 408-723-9500

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Capitol Subaru

Overall Rating:

4.7 (out of 5)

83% recommend this dealer

191 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

The repair work was done promptly and, as far as I can

Reviewed by SaumSubaruDecember 13, 2025

The repair work was done promptly and, as far as I can tell, well. This was following up on some problems that we had earlier in the year, when the dealer did some major work on the transmission but neglected to take care of some things that they said needed fixing just a few weeks later. One disappointment this time: they didn't wash the car; one employee said he couldn't run it through the auto wash, which is why. Yes, this is true -- it has a kayak rack on top. But previously employees washed it by hand. So I think there's some buttoning up of professional care that needs to happen. Especially when I spend $3800 on repairs. Up until this year I have been very satisfied with repairs at this dealer, and I have considered bringing my other car to a partner dealer. But now I am reconsidering.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The service department is thorough and professional.

Reviewed by COLLEENB1December 13, 2025

The service department is thorough and professional. I had routine maintenance done and appreciate the comprehensive report given .

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

3.0 (out of 5)

Checked my car with no data sensor flat tired showed and

Reviewed by THE01USDecember 12, 2025

Checked my car with no data sensor flat tired showed and recommended to replace all. I was fixed myself without cost any money then car back to normal

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capitol Subaru

Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.

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