920 Capitol Expressway Auto Mall
San Jose, CA 95136

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Sales: 408-723-9500

Used Cars: 408-723-9500

Hours Toggle

Sales Department

Sun 9:00am – 8:00pm
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat 8:00am – 5:00pm

Reviews of Capitol Subaru

Overall Rating:

4.7 (out of 5)

87% recommend this dealer

282 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

It all went OK until I was left sitting for twenty-five

Reviewed by STEVEBENOIT2000February 10, 2026

It all went OK until I was left sitting for twenty-five minuets while the sales team had a team meeting, not a great way to treat a customer. I really don’t like being told that I need to rate my customer satisfaction as a ten, shouldn’t that be up to the customer? All said I’m happy with the deal I got with Capitola Subaru.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The staff was nice (except Oz).

Reviewed by B.EVRIMFebruary 08, 2026

The staff was nice (except Oz). They understood and accommodated our needs. It is as good as dealership experience goes. The only downside was the detailing was closed on our purchase date so we needed to come back the next day. And we waited for several hours, we wasted almost a day of our weekend waiting.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

People are very nice,cheerful and accommodating.

Reviewed by OLIVIAESTEBANFebruary 08, 2026

People are very nice,cheerful and accommodating. . They are very easy to deal with, did not give me a hard time; easy to talk to. I really appreciate the team who ever worked on that day when i got this nice new Subaru car. I love my new car(Subaru).i love everything and it’s very easy to drive and i feel secure and safe.( due to alert and safety features). I will be recommended this to my friends, family and those who are planning to buy new cars

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Capitol Subaru

Discover why drivers across Northern California choose Capitol Subaru — a proud member of DGDG. Exceptional selection, transparent pricing, and a team that’s here to make every visit easy, fun, and stress-free. Be Happy.

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