14700 Hindry Ave
Hawthorne, CA 90250

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Sales: 424-667-6247

Used Cars: 424-667-6247

Hours Toggle

Sales Department

Sun 10:00am – 6:00pm
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Subaru Pacific

Overall Rating:

3.2 (out of 5)

89% recommend this dealer

310 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

rude not professional at all.

Reviewed by cheeksnatcherof017July 28, 2025

rude not professional at all. All your saleman know what to do best is just arguing and provoking customer instead of helping.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

My experience with Subaru Pacific has been an absolute

Reviewed by chichairdivaJanuary 19, 2025

My experience with Subaru Pacific has been an absolute nightmare, and if I could give zero stars, I would. After my vehicle loan was fully paid off in October 2024, Subaru Pacific completely mishandled the refund for my canceled warranty coverage (VSA & GAP). Here’s what happened: * The dealership didn’t file my cancellation paperwork until mid-November 2024, even though I submitted it in October. * The refund check for was made out to my lender, who cashed it in December two months after my loan had been fully paid off and my account was closed. Because my loan account was closed, I can no longer speak to a live representative at the loan company to discuss the missing funds. When I reached out to the warranty company, I was told Subaru Pacific should have reported the cashed check as fraudulent and reissued the refund to me while investigating the lost funds. Instead, I’ve been ignored and dismissed by the finance department. They continue to avoid my calls and never directly address my concerns. Steven initially said he would help, but he hasn’t returned my calls in several days. Wendy has been even worse, avoiding me entirely and showing no interest in resolving the issue. This level of incompetence and lack of accountability is unacceptable. Subaru Pacific's actions (or lack thereof) have caused me endless frustration and stress. If you’re considering financing a vehicle through this dealership, think twice. Their finance department is disorganized and unprofessional. They clearly don’t care about their customers once the sale is finalized. Don’t make the same mistake I did by not reading the reviews from the finance department PRIOR to financing a car here. Avoid this dealership at all costs but most importantly, NEVER FINANCE A CAR THROUGH SUBARU PACIFIC!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Friendly and approachable.

Reviewed by DonFebruary 13, 2024

Friendly and approachable. Clean and warm welcoming to new customer. Unbiased trustworthy and considerate to get the best amenities of the preferred SUV. Satisfy needs and wants. Fantastic and wonderful Subaru pacific people.🐲🐉🙏👍🏼

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Subaru Pacific

Our facility has several unique aspects that you'll find when you visit us. Since we opened our most recent facility in 2017 we've carved out a space called MAX's DOG PARK named after our store mascot, Max. Fully equipped with space for customers dogs to run around, water and waste bags, we invite you and your furry friends to enjoy this unique space. Inside near our customer lounge is a dedicated kids zone with games, tv, coloring books and more. We also have a giant photo wall of various events and sponsorships we've been a part of. Lastly our green wall located in the showroom is a great visual installation that reminds our customers of our commitment to the environment.

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