14700 Hindry Ave
Hawthorne, CA 90250
Sales: 424-667-6247
Used Cars: 424-667-6247
Sales Department
| Sun | 10:00am – 6:00pm |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 8:00am – 5:00pm |
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Overall Rating:
3.2 (out of 5)
89% recommend this dealer
310 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
rude not professional at all.
rude not professional at all. All your saleman know what to do best is just arguing and provoking customer instead of helping.
Maximum rating = 5
My experience with Subaru Pacific has been an absolute
My experience with Subaru Pacific has been an absolute nightmare, and if I could give zero stars, I would. After my vehicle loan was fully paid off in October 2024, Subaru Pacific completely mishandled the refund for my canceled warranty coverage (VSA & GAP). Here’s what happened: * The dealership didn’t file my cancellation paperwork until mid-November 2024, even though I submitted it in October. * The refund check for was made out to my lender, who cashed it in December two months after my loan had been fully paid off and my account was closed. Because my loan account was closed, I can no longer speak to a live representative at the loan company to discuss the missing funds. When I reached out to the warranty company, I was told Subaru Pacific should have reported the cashed check as fraudulent and reissued the refund to me while investigating the lost funds. Instead, I’ve been ignored and dismissed by the finance department. They continue to avoid my calls and never directly address my concerns. Steven initially said he would help, but he hasn’t returned my calls in several days. Wendy has been even worse, avoiding me entirely and showing no interest in resolving the issue. This level of incompetence and lack of accountability is unacceptable. Subaru Pacific's actions (or lack thereof) have caused me endless frustration and stress. If you’re considering financing a vehicle through this dealership, think twice. Their finance department is disorganized and unprofessional. They clearly don’t care about their customers once the sale is finalized. Don’t make the same mistake I did by not reading the reviews from the finance department PRIOR to financing a car here. Avoid this dealership at all costs but most importantly, NEVER FINANCE A CAR THROUGH SUBARU PACIFIC!
Maximum rating = 5
Friendly and approachable.
Friendly and approachable. Clean and warm welcoming to new customer. Unbiased trustworthy and considerate to get the best amenities of the preferred SUV. Satisfy needs and wants. Fantastic and wonderful Subaru pacific people.🐲🐉🙏👍🏼
Maximum rating = 5
Our facility has several unique aspects that you'll find when you visit us. Since we opened our most recent facility in 2017 we've carved out a space called MAX's DOG PARK named after our store mascot, Max. Fully equipped with space for customers dogs to run around, water and waste bags, we invite you and your furry friends to enjoy this unique space. Inside near our customer lounge is a dedicated kids zone with games, tv, coloring books and more. We also have a giant photo wall of various events and sponsorships we've been a part of. Lastly our green wall located in the showroom is a great visual installation that reminds our customers of our commitment to the environment.
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