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Subaru refuses the issue
I got Check engine light on and Starlink sent a message for repair appointment. I made a service appointment and bring my car to the dealer. Immediately after the light on, I checked the issue at Auto zone and find it was catalytic converter error. Before I bring my car to the dealer, the Engine check light went off. Dealer refuse to fix my catalytic converter, because the isssue is not there even they was a log on my car computer. This may be a Subaru policy and not this dealer,I believe. Subaru stops Eyesight feature including ACC, even my issue is NOT related Eyesight devices. It is bad control.
Dealer Response
Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (650) 347-4800 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.
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