Albany Subaru in Albany including address, phone, dealer reviews, directions, a map, inventory and more

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718 San Pablo Avenue
Albany, CA 94706

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Sales: 888-481-4230

Used Cars: 888-481-4230

Hours Toggle

Sales Department

Sun 10:00am – 5:00pm
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat Closed

Reviews of Albany Subaru

Overall Rating:

4 (out of 5)

74% recommend this dealer

23 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

My info feels unsafe

Reviewed by concerned former customer from albany, caJune 11, 2022

Purchased car 5 years ago Contacted at 9am on a saturday to be informed that i want to buy a car, i do not When asked where the information came from i was given very little real information and sent to a website for a completely different company, told that company bought this company and would be contacting me to sell me a new car that i never wanted The manager was at first polite but once it was clear i wasn't buying a car and that what i was trying to do was find out who was using my personal information for what the manager started insisiting this wasn't fraud or identity theft and it was silly of me to be concerned about that, and refused to give me any further information about the system used to track my info

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Over charged for everything. Smog test for $89.99, plus...

Reviewed by SallyDecember 29, 2021

Over charged for everything. Smog test for $89.99, plus certificate, plus another $89.99 to retest when it is a new car with no problems. Went elsewhere and got it for $47.00 out the door. This place is an overpriced joke.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Fantastic experience! I was in a special situation since...

Reviewed by Hugo C.August 04, 2021

Fantastic experience! I was in a special situation since as an incoming international student I ordered a 2021 Forester Sport before arriving in the US, and Nick Riise was extremely helpful with my purchase despite the complexity of my case. Everything went very smoothly from reservation to delivery, and I could not be more pleased with my car! Recommend 100%.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're glad Nick and the Albany Subaru team made the experience of buying your 2021 Forester so easy, Hugo! Thank you for choosing us to make it happen and we appreciate your five-star rating!

Overall Experience 5

Customer Service 5

Quality of Repair N/A

Friendliness 5

Pricing N/A

Maximum rating = 5

About Albany Subaru

Albany Subaru is a leading Subaru dealership in the East Bay Area. We have a friendly, committed sales staff with many years of experience satisfying our customer's needs. See why our customers drive from all over the Bay area, including the cities of San Francisco, Oakland, Daly City, Burlingame, San Rafael, and Walnut Creek to buy their new Subaru, used, and certified pre-owned vehicles here and to have them serviced as well. Feel free to browse our online inventory, compare features, options, and models, explore finance options, and then make the short trip to Albany Subaru.

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