2617 W Washington St.
West Bend, WI 53095

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Sales: 888-278-5647

Used Cars: 262-299-4737

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Russ Darrow West Bend Chrysler Jeep Dodge RAM

Overall Rating:

4.2 (out of 5)

90% recommend this dealer

1155 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great!

Reviewed by TOMCAT2000November 26, 2025

Great! No A A C D E F G H I J K L M

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Can't thank Justin enough for the time he spent with use

Reviewed by SALISBURYEJNovember 24, 2025

Can't thank Justin enough for the time he spent with use as well as his knowledge he shared. Patient with all my questions and made us feel that he cared and listened to what we were needing and looking for. He took his time did not rush or push us. Will definitely recommend him to our family and friends. Thank you Justin.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for taking the time to share your thoughts on working with Justin and our team. We're glad to hear we delivered such a great experience! Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Megan was kind, caring and eager to help.

Reviewed by jrschaarschmidt2017November 24, 2025

Megan was kind, caring and eager to help. She was able to get our car in the same day to check if the car was safe to drive after I had a fender bender with our garage. She and the service tech saved our Thanksgiving and Christmas plans, as I could not get the body repairs done until the end of the year. They made the necessary repairs to make car safe to drive. Thank you!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Jeep Dodge RAM of West Bend. We appreciate your business and hope to see you again soon! Mitchell Darrow mitchell.darrow@russdarrow.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Russ Darrow West Bend Chrysler Jeep Dodge RAM

At Russ Darrow West Bend Chrysler Dodge Jeep Ram, we offer a wide selection of new and pre-owned vehicles, including the rugged Jeep Wrangler, powerful Ram trucks, and versatile Dodge and Chrysler models. Our team is dedicated to providing a stress-free, no-pressure car-buying experience with competitive prices and flexible financing options. Whether you’re looking for a new ride or expert service, we’re here to help. Visit us today and discover why we’re a trusted choice for drivers in West Bend!

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