19100 West Capitol Drive
Brookfield, WI 53045

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Sales: 262-777-4062

Used Cars: 262-777-4028

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of City Chrysler Dodge Jeep Ram Fiat of Brookfield

Overall Rating:

4.8 (out of 5)

92% recommend this dealer

1739 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

3.0 (out of 5)

First experience was very good and although we didn't buy

Reviewed by drjjcliftonJanuary 04, 2026

First experience was very good and although we didn't buy that time, we did return and lease this time... but after the lease was signed it's been pretty downhill. Disappointed in delivery, dead batteries (I noticed other dealerships do place their showroom cars on chargers built into the facility), assistance with issues/challenges, communication, and another ongoing issue.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 3

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was very helpful!

Reviewed by WhitneyJanuary 03, 2026

Everyone was very helpful! Tyler helped make our experience much better than our last buying experience

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Everyone was helpful!

Reviewed by Whitney from Brookfield, WIJanuary 03, 2026

Everyone was helpful! We enjoyed our experience. Tyler was very knowledgeable and trustworthy. We would recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

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