Rainier Dodge in Olympia including address, phone, dealer reviews, directions, a map, inventory and more

A member of the Cars.com family

2550 Carriage Loop SW
Olympia, WA 98502

Get Directions

Sales: 360-754-5550

Used Cars: 360-754-5550

Hours Toggle

Sales Department

Sun 11:00am – 5:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 5:30pm
Tue 7:30am – 5:30pm
Wed 7:30am – 5:30pm
Thu 7:30am – 5:30pm
Fri 7:30am – 5:30pm
Sat 8:00am – 4:30pm

Reviews of Rainier Dodge

Overall Rating:

3.1 (out of 5)

50% recommend this dealer

12 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Don’t do it

Reviewed by Paul from Olympia September 20, 2021

I wish I could say the customer service was terrible but I never even got any customer service never trust your truck to be serviced here one of the worst experiences I’ve ever had with a service dept it used to be bad but decided to give them another chance and to my surprise it was much worse

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.3 (out of 5)

Go At Your Own Risk!

Reviewed by Stefanie from OlympiaMarch 17, 2021

I don't usually take time to leave reviews (good or bad) but I am absolutely appalled that I trusted the service department to give me a fair and accurate diagnosis on my Jeep. I was quoted $150 for an hour of diagnostic work. They gave me different stories about what exactly the technician did to determine the recommendation. After questioning the validity of the work, they said they wouldn't charge me for a full hour. They offered me $20 off but also added an undisclosed and unauthorized $20 shop supply fee and still charged me $150 tax. I went against my better judgement thinking they could offer a more thorough diagnosis, but they weren't able to tell me anything I didn't already know. I called them out and still got taken advantage of. Go at your own risk!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 2

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Never go back

Reviewed by Ted from SHELTONDecember 22, 2020

Took my car in for an air bag recall- when I left the airbag sensor was on! When asked about it they said different airbag! Eventually they called and I had to bring my car back- under the impression they fix the problem, nope they charged me-

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Rainier Dodge

We value our customers from Centralia Puyallup Tumwater and Rainier and our goal each and every day is to serve them well. We're open seven days a week so that we can help you find the new car of your dreams on your schedule. And once you have found the new or used ride you've been waiting for we will help you keep it looking and running like new by helping you keep up with your maintenance schedule and providing reliable auto repair service that fixes your problem the first time.

You won't regret trying us out so come into our Washington Dodge dealership today to give us a chance!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top