495 W Lee Hwy
Wytheville, VA 24382

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Sales: 877-825-2959

Used Cars: 855-348-5879

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of New Direct Chrysler Dodge Jeep RAM

Overall Rating:

4.4 (out of 5)

81% recommend this dealer

53 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Everyone was extremely nice and very easy to deal with.

Reviewed by FHETHCOXJanuary 15, 2026

Everyone was extremely nice and very easy to deal with. I would definitely recommend New Direct Chrysler Dodge Jeep Ram.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing New Direct Chrysler Dodge Jeep Ram! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Josh was great.

Reviewed by josh.sharitzJanuary 14, 2026

Josh was great. We communicated with him for a few weeks sharing what we needed and he contacted us as soon as it became available. Very easy process and very nice people.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at New Direct Chrysler Dodge Jeep Ram. Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Service department started working on my vehicle

Reviewed by johnbishopwJanuary 10, 2026

Service department started working on my vehicle promptly. Service manager, Tim, explained to me the test being performed to my vehicle would take approximately an hour and a half and further explained why the test would take that long. After the designated hour and a half diagnostic repair time the vehicle was returned to me fixed. Excellent customer service.!

  • Does recommend this dealer
  • Came in for service or repair

Dealer Response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Car Shopping Made Easy Shawn Weatherington, shawnw@marburgerauto.com

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About New Direct Chrysler Dodge Jeep RAM

New Direct Chrysler Dodge Jeep Ram in Wytheville, VA treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We proudly serve the Blacksburg, Bristol, Christiansburg, Abingdon, Galax, Marion, Pulaski, Roanoke, Kingsport TN, Wytheville, Wythe County, Mt Airy NC, and Princeton WV areas! We also offer remote purchase options allowing us to work with customers nationwide! />www.facebook.com/directchryslerdodgejeepram

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